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VINS DC

(156 reviews)
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Sales hours:
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(855) 597-7871 (855) 597-7871

Inventory

See all 69 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2023.
VINS offers a refreshing modern approach to car buying. A boutique dealer offering a wide selection of vehicles with informed non-commissioned staff to assist in your car shopping needs.
CAR BUYING REDEFINED. NO-HASSLE BUYING WITH 48-HOUR NO QUESTIONS ASKED RETURN POLICY

Reviews

(156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of VINS DC from DealerRater.

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We purchased a used car, and Sean was our salesperson. He took excellent care of us throughout the whole test drive and purchasing process. He was very patient, answered all of our questions and ensured we had thorough understood of the car's features. Even his post-sales support and follow-up were top notch and very much appreciated. No surprises - delivered what they promised and provided a great car buying experience. They are a little over an hour away for me - but well worth the drive.

We purchased a used car, and Sean was our salesperson. He took excellent care of us throughout the whole test drive and purchasing process. He was very patient, answered all of our questions and ensured we had thorough understood of the car's features. Even his post-sales support and follow-up were top notch and very much appreciated. No surprises - delivered what they promised and provided a great car buying experience. They are a little over an hour away for me - but well worth the drive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wouldn’t recommend this dealer to anyone . Sold me vehicle that later I found out had structural damage reported. Dealership didn’t disclose this information at the time of purchase although the auction made them aware of this damage when they purchased it . Instead they provided a clean car fax but auto check showed the damage . I later found this out through the insurance company . Due your own auto check / carfax before buying from them as they won’t be 100 % honest in sale .

Wouldn’t recommend this dealer to anyone . Sold me vehicle that later I found out had structural damage reported. Dealership didn’t disclose this information at the time of purchase although the auction made them aware of this damage when they purchased it . Instead they provided a clean car fax but auto check showed the damage . I later found this out through the insurance company . Due your own auto check / carfax before buying from them as they won’t be 100 % honest in sale .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Wouldn’t recommend this dealer to anyone . Sold me vehicle that later I found out had structural damage reported. Dealership didn’t disclose this information at the time of purchase although the auction made them aware of this damage when they purchased it . Instead they provided a clean car fax but auto check showed the damage . I later found this out through the insurance company . Due your own auto check / carfax before buying from them as they won’t be 100 % honest in sale .

Wouldn’t recommend this dealer to anyone . Sold me vehicle that later I found out had structural damage reported. Dealership didn’t disclose this information at the time of purchase although the auction made them aware of this damage when they purchased it . Instead they provided a clean car fax but auto check showed the damage . I later found this out through the insurance company . Due your own auto check / carfax before buying from them as they won’t be 100 % honest in sale .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a great experience buying a used Audi. The team there was very nice. Worked out a good Finace option for me and the car was ready to go.

Had a great experience buying a used Audi. The team there was very nice. Worked out a good Finace option for me and the car was ready to go.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BUYERS BEWARE! STAY FAR FROM THIS DEALERSHIP! Recently bought a Tesla from here. The sales agent (Jordan) was rude the whole entire time we were making a deal. Any concerns I would bring up he would literally laugh and then make a comment like I was an idiot for asking about the cars working conditions and scratches. He was the most unprofessional salesman I have ever dealt with and I have bought around 35 cars in my life. From here it only got worse and worse. They delivered my Tesla with severe damage. They acted like I was crazy at first, but then I said I took a long video and many photos of it when it got delivered and then they pretended to care. They said it’d get taken care of no matter what. I had to be the one to reach out to them nonstop over and over again or they would have never called once. They just kept giving me the run around saying it’d be taken care of but nothing got taken care of ever. Long story short the sales manager Jimmy does not reply to my messages anymore and even after an email to the manager of the this whole location Eli, they still haven’t replied and nothing was taken care of. So now I am having to sue them and take them to court. Such a waste of time. STAY FAR FAR AWAY FROM THIS DEALERSHIP! THEY TELL YOU WHAT YOU WANT TO HEAR AND LIE UNTIL INK IS ON PAPER.

BUYERS BEWARE! STAY FAR FROM THIS DEALERSHIP! Recently bought a Tesla from here. The sales agent (Jordan) was rude the whole entire time we were making a deal. Any concerns I would bring up he would literally laugh and then make a comment like I was an idiot for asking about the cars working conditions and scratches. He was the most unprofessional salesman I have ever dealt with and I have bought around 35 cars in my life. From here it only got worse and worse. They delivered my Tesla with severe damage. They acted like I was crazy at first, but then I said I took a long video and many photos of it when it got delivered and then they pretended to care. They said it’d get taken care of no matter what. I had to be the one to reach out to them nonstop over and over again or they would have never called once. They just kept giving me the run around saying it’d be taken care of but nothing got taken care of ever. Long story short the sales manager Jimmy does not reply to my messages anymore and even after an email to the manager of the this whole location Eli, they still haven’t replied and nothing was taken care of. So now I am having to sue them and take them to court. Such a waste of time. STAY FAR FAR AWAY FROM THIS DEALERSHIP! THEY TELL YOU WHAT YOU WANT TO HEAR AND LIE UNTIL INK IS ON PAPER.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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My family and I drove over an hour today to reserve a car for my sister with our appointment scheduled at noon. Upon our arrival the car was parked in the front and we were promptly greeted. The vehicle was in immaculate shape and we were provided a carfax report which further supported our desire to purchase the vehicle. Unfortunately this dealership is not transparent with their prices. They tried to force a warranty package on us and continued to try to sell it even after my repeated attempts to cut the salesman off because he was wasting his time pitching something we had no interest in purchasing. Had they stood down and removed the warranty package we would have moved forward with signing for the vehicle. TL;DR beware of this dealership getting you in the door with their attractive prices and then blindsiding you with exorbitant add-ons in which they refuse to work with you on

My family and I drove over an hour today to reserve a car for my sister with our appointment scheduled at noon. Upon our arrival the car was parked in the front and we were promptly greeted. The vehicle was in immaculate shape and we were provided a carfax report which further supported our desire to purchase the vehicle. Unfortunately this dealership is not transparent with their prices. They tried to force a warranty package on us and continued to try to sell it even after my repeated attempts to cut the salesman off because he was wasting his time pitching something we had no interest in purchasing. Had they stood down and removed the warranty package we would have moved forward with signing for the vehicle. TL;DR beware of this dealership getting you in the door with their attractive prices and then blindsiding you with exorbitant add-ons in which they refuse to work with you on

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I recently purchased a car at Vins. I did a lot of research and went to many dealerships. The atmosphere at Vins is very professional. I worked with Hakeem and the buying process from start to finish was smooth, efficient and fast. I was traveling from out of state so I very much appreciated being able to set an appointment to have the car ready to test drive and the attention the staff gave to making the process meet expectations. I definitely recommend Vins for your next car purchase.

I recently purchased a car at Vins. I did a lot of research and went to many dealerships. The atmosphere at Vins is very professional. I worked with Hakeem and the buying process from start to finish was smooth, efficient and fast. I was traveling from out of state so I very much appreciated being able to set an appointment to have the car ready to test drive and the attention the staff gave to making the process meet expectations. I definitely recommend Vins for your next car purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I’ve purchased a vehicle here twice. Consistent excellent customer service and deals. The teams goes out of their way to help you. Hina, Jimmy and Danny are the best. Highly recommend.

I’ve purchased a vehicle here twice. Consistent excellent customer service and deals. The teams goes out of their way to help you. Hina, Jimmy and Danny are the best. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a car from Andrey was so easy and fast! The whole team was great to work with.

Buying a car from Andrey was so easy and fast! The whole team was great to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had an opportunity to work with Danny. Was professional and helpful throughout the initial call and forward to the closing. Made the purchase opportunity a joy and look forward to working with Danny in the future

Had an opportunity to work with Danny. Was professional and helpful throughout the initial call and forward to the closing. Made the purchase opportunity a joy and look forward to working with Danny in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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