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Jamestown Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)
Visit Jamestown Honda
Sales hours:
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Sales Service
Monday 9:00am–5:00pm 8:00am–5:00am
Tuesday 9:00am–5:00pm 8:00am–5:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–5:00pm 8:00am–5:00pm
Friday 9:00am–5:30pm 8:00am–5:00pm
Saturday 9:00am–2:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 589-1989 (888) 589-1989
Used (888) 593-9442 (888) 593-9442
Service (888) 597-5362 (888) 597-5362

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jamestown Honda from DealerRater.

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Great car buying experience!

Everyone at this dealership went out of their way to make this the easiest new car purchase we have ever made. We were given a great price on a new Pilot.....no reason to look at any other Honda dealers. The friendliness of the staff (Dom, Nicole, Tyler, and Bill) and their knowledge about their vehicles made Jamestown Honda a very easy choice for us to make a new car purchase....thank you Jamestown Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this amazing review! We appreciate your kind words about our staff and are so happy to hear that your experience with us was easy and friendly! Congrats on your Pilot and welcome to the Jamestown Honda family!

Horrible service good luck if you buy a car here

Don't answer phones, late having vehicle ready, fix with bandaids instead of new parts. Very unhappy with entire experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My new Honda CRV

This is my third Honda vehicle. I’m so pleased with the professionalism and helpfulness of the staff at Jamestown Honda. No pressure, just respect. Dominic and Bill went over and above. Thanks, I love my new CRV!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're happy to hear your experience with us was professional and helpful! Thank you for your kind words about our staff! Welcome to the Jamestown Honda family!

First time Honda Buyer

My wife had a Honda CRV that she ordered new when Hartley had the Honda franchise. She loved it and drove it for many trouble-free years. Since then, the nearest dealer was in Erie, and we wanted to buy locally. So it was a no-brainer for me to go to Jamestown Honda when it opened here. Our salesman is extremely knowledgeable, patient, and attentive to our needs. Everyone on the staff, Bill (GSM), Justin (Finance) and, of course, Curtis, our salesman, are consummate professionals. I love my new Honda CRV EXL - it is a beautiful, comfortable, well-engineered and high tech vehicle that will last me for many years. I am extremely happy with my purchase and I highly recommend Jamestown Honda to anyone in the market for a new SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review, John! We appreciate your business and hope to be able to assist you with all your future Honda needs! We're glad to hear you're happy with your new CR-V! Welcome to the Jamestown Honda family!

HONDA

Dom and the whole Jamestown, NY HONDA crew where a PLEASURE to make a DEAL with and i am SO EXCiTED to get out into the WiLD and put this HR-V to USE !!!! (My MOM bought a HONDA when i was 8 yrs old, i learned to drive with it when i was 16 and she had it until i was in college, So it has been a BUCKET LiST iTEM of mine to own my OWN BRAND NEW HONDA and now that dream's come TRUE!!!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so excited that you're so excited to be the proud new owner of a Honda! We're even more excited to have you as part of the Jamestown Honda family! Thank you for your business! Enjoy your HR-V!

Very Satisfied!

I went to two dealerships to get the best price. Jamestown Honda was willing to deal with me and treated me very well. My last three cars were Honda's and I'm very glad to see a Honda dealer back in the Jamestown area!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this 5-star review, Jody! We appreciate your kind words about Jamestown Honda! We're excited to be here in the Jamestown area and hope to continue to be of service to you in the future! Thank you for your business!

It was a good experience.

It was a good experience. Curtis and everyone at Jamestown Honda helped to make this experience enjoyable. They helped to make sure that I got the best deal that included everything I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Joel! Thank you for taking the time to leave us a review! We're happy to hear your experience with us - and specifically, Curtis and Justin - was enjoyable! We appreciate your business!

Great experience!

We recently purchased a Honda Pilot from Jamestown Honda. We were very impressed with the treatment we received from all the personnel. Nichole, our sales representative, Bill the general manager, Justin the finance manager and Dominick who helped us with the technology all treated us with great respect and professionalism. We were extremely pleased with our experience at Jamestown Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this review - thank you! We are happy to hear your experience was impressive and that our staff was able to assist you throughout the car buying process with respect and professionalism! Welcome to the Jamestown Honda family!