Reviews
Brought car in for service and received top notch...
Brought car in for service and received top notch service, as is the norm. Patrick and the technician(s) took great care of me in a timely fashion. I would highly recommend Hawk to anyone looking for excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wild Bill Wackelin was my Ford contact person. He was...
Wild Bill Wackelin was my Ford contact person. He was knowledgeable and informative concerning ordering a vehicle to meet my requirement. I would recommend him to anyone wishing to purchase a Ford vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill was was my sales rep and was fantastic! He has been...
Bill was was my sales rep and was fantastic! He has been there over 20 years and has excellent service and just a pleasure to work with. Paul is the sales manager and he also made my buying experience great. Andrew in finance also made it easy. Thank you guys! I highly recommend Hawk Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Grand Marquis
Hawk Ford provides excellent service. I bring both my Grand Marquis cars for regular maintenance which is why they have operated so well for so long. I have a 2004 and 2008 Grand Marquis. Service is prompt and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Margaret, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Ford of xx. Charles
Very pleased with our experience at Hawk. Kirk and Andrew...
Very pleased with our experience at Hawk. Kirk and Andrew were great. The trucks were delivered on a timely manner and all of our questions and phone calls answered in a timely manner as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
COMPLETELY SATISFIED
Working with Eric and Chris on our new Edge went smoothly and very happy with the purchase. Our car buying process always goes extremely well with Chris and he always is very professional. Chris is always fair and is a pleasure to work with. Eric was also very professional . Definitely recommend Eric and Chris and Hawk Ford. We are long term customers who keep coming back. Hawk Ford service department is top notch too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to Eric and Chris here at Audi Marietta! We hope you continue to choose Hawk Ford of xx. Charles for all your vehicle needs! Take care!
2018 Nissan Rogue Purchase with Jaysen
Very kind and accommodating staff who wanted to make sure your experience was as pleasurable as possible! Willing to answer any questions I had as well as working with me to come to the most desirable outcome for both parties. Would highly recommend working with Jaysen to anyone who enters Hawk Nissan over in xx. Charles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jaysen, we're happy you found our staff to be so supportive during your experience here at Hawk Ford of xx. Charles. Please let us know if there is ever anything else we can do for you! Safe travels!
Scott Cheperka did an excellent job. The check-in was...
Scott Cheperka did an excellent job. The check-in was efficient and complete. He kept me informed of progress throughout my visit. He gave a comprehensive report on the condition of my vehicle at the end of the service call. I was very happy with the entire experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at Hawk Ford Service, they got...
I had a great experience at Hawk Ford Service, they got me in and out, ordered the part we needed and fixed it the next day. Super friendly, speedy, and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All work done very well and quickly, had appointment but...
All work done very well and quickly, had appointment but they were so accommodating they got me in and out early. They even washed the truck. very nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair