Reviews
Steve was a true professional.
Steve was a true professional. I felt the digital/text estimate was confusing. Too hard to disseminate what I had the vehicle in for vs the suggested services.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The service at Hawk Ford in Saint Charles is always
The service at Hawk Ford in Saint Charles is always extraordinarily fantastic. I appreciate it. I can depend on them getting work done quickly efficiently and on my timeline thank you very much. I won’t take my vehicles anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Experience was amazing and the team was fantastic in
Experience was amazing and the team was fantastic in getting me into my new Bronco!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The process went smooth.
The process went smooth. In and out was prompt. Sales rep Russell & the GM were helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff, our salesperson was Professional, polite, helpful,
Jeff, our salesperson was Professional, polite, helpful, very kind. He answered our questions; he made the whole sales process smooth and easy. The Hawk Ford lot and building are clean and Professional-looking. I am happy with the warranty we have. Oh, and I Love my new Ford!! I just knew I wanted to buy my Ford at Hawk Ford St. Charles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andrew and DJ with patient, quick & efficient.
Andrew and DJ with patient, quick & efficient. As a sales manager DJ's soft close before working the numbers was well executed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Communicates well and easy to work with.
Communicates well and easy to work with. Flexible in giving options to complete work according to customers schedule
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Painless experience, work done when promised, easy
Painless experience, work done when promised, easy appointment set up, accurate estimate on repairs needed
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vehicle was ready when promised, easy appointment set up
Vehicle was ready when promised, easy appointment set up to meet my schedule, will be back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hawk Ford of St.
Hawk Ford of St. Charles was a great experience. It felt so relaxed and made the buying experience for me really great 👍 They accommodated to my needs very well. Kirk was amazing to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car