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Cable Dahmer Buick GMC of Kansas City

(105 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 346-2271 (855) 346-2271
Used (888) 715-2113 (888) 715-2113
Service (855) 367-4003 (855) 367-4003

Reviews

(105 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cable Dahmer Buick GMC of Kansas City from DealerRater.

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Always receive excellent service.

Always receive excellent service. My vehicle is picked up for service and brought back. I’m kept well informed through the service. Staff are lovely and very friendly when I call to schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was kept informed by the customer service rep about the

I was kept informed by the customer service rep about the progress of my vehcile repairs. Service was efficient and punctual. Customer Service rep was courteous and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Eric Burris was a good service advisor.

Eric Burris was a good service advisor. He kept me aware of all things that was going on. He made sure I had a loaner car and that all my needs were met. I would request him as my advisor for my duration of service with you guys. I give Eric 5 stars for him being really caring for his customer. I want to add also that out of 2 other employees he is the only who greeted me and acknowledged my presence. Click to Copy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

customer

The guy who helped me was very helpful and I was able to understand all information provided to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bettye, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service

Great experience at cable dahmer dealership . Mike is so helpful in explaining everything about the car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy you found our staff to be so supportive during your experience here at Cable Dahmer Buick GMC of Kansas City. Please don't hesitate to reach out to us if there's anything more we can do!

bcooper91150@aol.com

Our experience with Edcinda Heard, our salesperson was enjoyable. She was very polite and friendly. Very familiar with what each car we drove had to offer. I would highly recommend her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Barbara, we're happy you found our staff to be so supportive during your experience here at Cable Dahmer Buick GMC of Kansas City. Please don't hesitate to reach out to us if there's anything more we can do!

My 87 year old father took his 2021 duramax in for a

My 87 year old father took his 2021 duramax in for a simple oil change and ended up with a bill for $500 dollars for repairs that a truck with 15k miles shouldn't need. Dad is a Korean War era tank commander and is hard of hearing. This place should be ashamed of themselves to exploit a disability to make a few dollars. I have contacted them several times and still haven't received a response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Car Service

When my wife and I first arrived at the service reps desk, we waited several moments while he was on the phone. I also had to remind him of the discount I was to receive. I don?t trust him to seek the best for me. I assume you do not wash customer vehicles any longer (over $800.00 service fees). I answered ?yes? to ?recommend to a friend? because past service reps have done quite well.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New car purchase

Overall positive sales experience. Every aspect was handled expertly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

GMC Denali service

Camille did a good job as always. Was a standard oil change, tire rotation , etc but was fast and efficient. Good communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for choosing Cable Dahmer Buick GMC of Kansas City as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!