City Motor Group

4.2
(86 reviews)
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Sales hours:
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Sales
Monday 9:30am–7:00pm
Tuesday 9:30am–7:00pm
Wednesday 9:30am–7:00pm
Thursday 9:30am–7:00pm
Friday 9:30am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(888) 495-5384 (888) 495-5384

Reviews

4.2
(86 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of City Motor Group from DealerRater.

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4.2

They was kind and respectful. That gave you the...

They was kind and respectful. That gave you the understanding that they care. Go check out their inventory. It will be worth it. Have fun.

4.8

Warm & welcoming environment. Determination to get you in...

Warm & welcoming environment. Determination to get you in the vehicle you want! Definitely would recommend! Thank you Zach, Alex, and all others involved! So thankful

1.2

Was there sat to look at a truck wanted to test drive it...

Was there sat to look at a truck wanted to test drive it on the highway the truck had no gas in it went one block had to come back lost a sale over 20 dollars for fuel thank zach

Dealer response

Hi Patrick, we apologize for the inconvenience, this does not usually happen. Saturdays are a busy day for us and we were short staffed that day. If you would like to come in for a test drive, please let us know ahead of time and we will have the truck fully fueled up and ready. Thanks

5.0

We had a great experience with this dealership. We were...

We had a great experience with this dealership. We were in and out in a few hours and drove away with a truck. Got a great deal on it. David was awesome.

1.0

Beware of these people they are not honest! Tried to sell...

Beware of these people they are not honest! Tried to sell me a vehicle that I could tell had issues and when I wanted to pay to have a diagnostic check done on it they required me to leave a $500 non refundable deposit. Which I out right refused. an honest dealer would have had no issue taking the car three miles up the street to have it checked. Make sure you get your mechanic to check anything you want to buy from them BEFORE you give them a dime!

Dealer response

Monica, We have no issues with anyone taking a car to get checked pre-purchase. We also do follow company policy... if you want to take a car out to a mechanic we take a minimum of $100 deposit (completely reasonable) as you were told (not $500). In most cases we can waive the deposit. However when you start being rude and aggressive and screaming at out employees we have to put an end to it.

Consumer response

This response is an absolute lie. I have voicemails and txt messages to say the opposite. But whatever. I purchased a car elsewhere from a great local dealer whom was completely on the up and up. I’d never use city motors and I work right up the street from them!

5.0

Great car buying experience. Great and friendly staff and...

Great car buying experience. Great and friendly staff and not pushy at all. David and Alexandra were great. Went in a little later in the day and wanted to leave with the vehicle the same day. They got everything done very efficiently and were able to get me out with the car I wanted. Thank you!!

2.3

Hidden fees

Fair online prices. Then after you drive to their tiny lot and drive the car you find out they have $2000 of hidden fees. So what they show online is not really the price. $1495 dealer prep charge... It should already be prepped.

5.0

I was very satisfied when I bought a car all staff was...

I was very satisfied when I bought a car all staff was very nice and friendly I’ll be back for another car definitely excellent service

4.8

WOW...a positive car buying experience. The City Motor...

WOW...a positive car buying experience. The City Motor Group Team is amazing! Everyone I met was friendly, they have quality inventory and there is no pressure to push a sale. John D, who was extremely patient, helped me choose the ideal Subaru for my needs. The financing process with Alexandra was effortless, with reasonable rates and as she described; NO unexpected surprises or padded costs here. John and Alexandra-Thank You!

5.0

I found this dealership to have quality cars at good...

I found this dealership to have quality cars at good prices, and all those who work there are very friendly and not at all pushy! The owner, Ahmed, was kind, negotiable, and truly a gentleman. Very impressed with this small dealer that has quality used cars at very good prices. Very impressive. I would highly recommend City Motor Group in Haskell, NJ

Dealer response

Thank you for sharing this great feedback about City Motor Group! We appreciate your 5-star review and recommendation and look forward to working with you again in the future!