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City Motor Group

(117 reviews)
Visit City Motor Group
Sales hours: 9:30am to 7:00pm
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Sales
Monday 9:30am–7:00pm
Tuesday 9:30am–7:00pm
Wednesday 9:30am–7:00pm
Thursday 9:30am–7:00pm
Friday 9:30am–7:00pm
Saturday 9:30am–6:00pm
Sunday Closed
(855) 308-0191 (855) 308-0191

Reviews

(117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thank you!

I have poor credit and every dealer just wrote me off as soon as I walked in, but not City Motors. Very nice, everyday people. Told me what the deal was, no bs. I was pleased with the terms. Will definitely come back here to purchase a car again once my credit rises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2015 kia Optima sx turbo

Very satisfied with the customer service and the vehicle I left with that day. Alexandra was a great help to making sure my visit was a pleasant one and that I will leave happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Non-negotiable

Higher fees than you'll find elsewhere including doc fees and dealer prep fees. They have a nice selection of cars overall and mostly within 3 years old. They were non-negotiable with the fees. The only reason I bought there was they finally decided to take my very old trade which offset their fees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there, we strive to give excellent below retail pricing on all our vehicles while fully also providing a quality product that is fully retail ready. Our cars go through a full inspection and maintenance prior to getting listed for sale. We hope you had a positive experience here at City Motor Group and are enjoying your new vehicle!

Pleased

This is the first time I was at this location and I was pleasantly surprised with the employees I encountered here. It was a breath of fresh air. The sales person was very knowledgeable and helped me a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly dealership

The sales guy was very friendly. Knew what he was selling. He was very helpful and I he provided great information on what he was selling. Definitely recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super Easy Process!!

Everyone was great! I accidentally came early, and they were so accommodating. They got the vehicle I was interested in very quickly, and I tested it with no issue! The paperwork went smoothly and I was out with my car in no time! This was my first time getting a car on my own and they both made it a super easy process. I appreciate their friendliness and assistance throughout!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Top notch vehicle at great price

Alexandra at the dealership made the entire car buying process simple and not stressful like most dealerships do. Thank you for making it so easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful customer service

Bought a vehicle that was truly like and their team made the experience seamless from start to end with no hassle definitely recommend going to them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Toyota Corolla 2015

Just yesterday 6/7/2019 I went to take a look at a Toyota Corolla 2015 that I saw advertised on their website. When I arrived I met Spencer one of the Salesmen on site. Spencer is wonderful and went over all my options, answered any questions I had concerning the vehicle and even had the courtesy to bring my family some water for our visit. For the finalized of the car, we spoke to Alexandra and she is incredibly nice and efficient. The process was very fast compared to other experiences I've had before. I would recommend City Motor Group to any of my family and friends as the prices are affordable with reasonable dealership fee's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Hello, My experience at City Motor was wonderful. It began with a young man named Spencer who came out to greet me and shake my hand. Right to the final steps everything was wonderful. ---------Bob

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.