Meet Eddie Alvarez

My purchase was very easy with them and very professional and high customer service good choice ..

Most of the employees are very helpful all the sales reps are very helpful thank you very much we love our vehicle

Eddie Alvarez was the best salesman. He helped me with my purchase and explained all gadgets in the car. I'm very impressed and I recommend him.

Good selection of trucks. Staff was friendly and attentive. Good overall experience. Definitely would recommend

Internet team department is great all the way, Maintenance and service department are terrible and a total failure

My biggest concern was the fact that I didn't receive the forms I signed (with auto sign) on the tablet/screen in the finance office on 2/25/25. Jeff Calero said the Wi-Fi was down and he was only able to print out the screen shot of receiving my cashier's check. The Dealership needs to improve on their Wi-Fi ability... so maybe Jeff Calero should have a higher rating if your Wi-Fi was working correctly considering the need in your business. He was able to get them to me on 3/3/25 when I saw him again at noontime. I also didn't like having to sign a form for financing if some reason the cashier's check hadn't gone through. I didn't haggle with the overall price of the Rav4 with Ricardo because others in my life (as well as the Toyota Smart Path online) made it seem to me that the Internet sales (price) usually gives a fair deal to eliminate the haggling with the customer. I wish I could have bought it for less since I was trading in my Corolla that has had many repairs at your dealership since I bought it there in 2014. The repairs, parts replacements, should have justified me getting more money in the trade-in value. I had other things going on in my life that day that caused me to get the deal finalized without any other bartering. If I had to do it over again, I would have walked away without buying that day. I have only me to blame for not getting a better deal.

Good communication no problems with service. Nice waiting lounge for customer to hang out while waiting. Internet Sales was good came to a deal online. Only complaint i have is no follow up after the car was sold. I would recommend in the future a good follow up with customers to see how they are enjoying the vehicle sold or if there is any questions about the vehicle that can be addressed.

Professional and excellent. Knows what they are doing with good approach with the customer and good service

Eddie Alvarez and the entire internet department provided my family and i with exceptional service

Great experience. Professional staff. Timely process.Enjoyed working with the personnel involved in the transaction.