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Zeigler Lincoln of Kalamazoo

(24 reviews)
Visit Zeigler Lincoln of Kalamazoo
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 337-5640 (888) 337-5640
Used (877) 749-7748 (877) 749-7748
Service (877) 238-0121 (877) 238-0121

Reviews

(24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Lincoln of Kalamazoo from DealerRater.

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Outstanding purchase experience!

My experience with Zeigler and specifically my sales person Brandon was exceptional. Brandon stayed with me after the sale to be sure all my questions were answered and remains available. Zeigler’s customer service model is excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lincoln Aviator Purchase

Great experience, Jeff Jones took great care of us and made the purchase of our new Lincoln a breeze. We are very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly recommend!!!

I would highly recommend Zeigler Lincoln of KZoo. We purchased a new Lincoln Navigator and Brandon Hass was awesome. Brandon made the process extremely easy, great communication and the entire staff went above and beyond to make our experience the best it could be. We will buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

My salesperson, Brandon, and the sales manager were incredibly helpful and responsive. They went the extra mile after the sale to make sure that I was satisfied and understood all the bells and whistles on my Lincoln Aviator.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing!!!

100% satisfied. Would recommend the sales and service team to anyone. They went above and beyond my expectations and made the process so smooth and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service and easy process!

Great customer service and easy process! I would 100% recommend buying a car from Zeigler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Always helpful and responsive to questions. Delivered...

Always helpful and responsive to questions. Delivered car to home and provided early return of other Lincoln. Car is working well and we like the larger screen for viewing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very friendly and professional sales department. Answered...

Very friendly and professional sales department. Answered questions directly and was prompt to point out technical features, while respecting my knowledge of the vehicle. I was always treated with respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2018 X3 Service

Over the past two years I’ve had multiple issues / problems with my 2018 BMW X3 - more than I’ve ever had in a car before (this is my first BMW) - and this was a new custom order. With that said - Zeigler BMW service has been amazing - very impressed. Ken and his staff are professional, very knowledgeable, and willing to do what ever it takes to keep their customers happy. My issues are with BMW quality - not Zeigler BMW. Ken always made sure I had a new BMW loaner car - making sure my busy schedule wasn’t interrupted. And although most of my problems were very complicated and some difficult to diagnose - Ken put on his investigative “hat” and found what was needed to correct each problem. Thanks Ken for taking care of me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Pastor Ron Coleman- service Lincoln MKT

Excellent service team, they always greet you with a smile, very knowledgeable and take the time to review any findings . I did not purchase my Lincoln with Ziegler, and it has not made a difference I would recommend them, ask for the rep whose son is a great drummer. From the dad of a drummer..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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