Reviews
Write a reviewHappy customer
We stopped by to look at a car, but it was sold before we got there. Mark took the time to hear what we were looking for and the next weekend he had it available. We really appreciated his straight forward approach and honesty. The car was very clean at a better than fair price. We would highly recommend others to shop here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr John
I test drove the car . With in 15 minutes we agreed on a price. The whole process was outstanding clean and simple 5 stars .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy Buying process
Mark was very honest and helpful when I was looking to buy a truck. Ultimately he help me with making the right decision. Fast buying process and great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick and Efficient Process
Found the car I wanted and headed there as soon as I was told it was still available. David went through the process with me, and in an hour and a half, I was on my way out. Great service, and a painless process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
HORRIBLE EXPERIENCE
These guys are complete liars. I drove from over an hour and a half away just to get there and find out the vehicle is garbage. I asked over the phone if there was ANY physical damage to the vehicle and he said no. When I got there I was shocked. The white sport trac had a huge dent on tailgate. Interior had rips and broken console pieces. The ENTIRE sway bar link and ball joint was missing on the right side (I can't make this up). And the 4low almost locked the vehicle up. Do yourselves a favor and shop from another dealer. Completely ruined my entire day.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent dealer!
Honest and principled dealers who know their business and care about their customers. They were professional, efficient, and very respectful of my budget and my preferences. I generally don't like the car-buying process, but dealing these guys was actually a refreshing and enjoyable experience. Highly recommended to anyone looking for a decent used car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest Dealership
They were very honest and straightforward and they have good prices and cars in good condition
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excecellent car buying experience
I must say the experience at this used dealership was nothing like what you would expect. I took my sister here to purchase a Honda Accord coupe (her dream car) on 12/17/16. The vehicle was not there when we first arrived, the salesman Dave was very helpful in making a call to get the vehicle to the lot within a hour. Dave provided the Carfax report for us to review and told us before he hit print the car showed a minor accident from years prior and the car didn't even show it in person. He was truthful and it was a minor accident with a excellent service history. When we returned the car was there like promised and looked great no showing of any damage flawless throughout. We met with the other salesman Mark who immediately began to tell us about the car down to the two very small minor scratches that was not noticeable on the hood. All in all this is an Outstanding use dealership with two very honest and upfront gentlemen that you just don't find now days even at big name new dealers. I have bought over 15 cars in my lifetime from various dealers Chevy, Lexus, Mercedes etc.. I must say Best Deal Auto Outlet ranks among the top, not as fancy dealer with amenities, but with professionalism and honest you can trust. These guys were able to satisfy my sister(and me) beyond expectations with the condition and mechanical state of the car. We left with tittle in hand after Dave refereed me and Mark negotiating (LOL). I would Diffidently return here for another purchase. Thanks Mark and Dave you guys made my sister smile for Christmas
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nissan Murano 09
A++ love this guys. Very honest people. Good price and good vehicle . My pleasure doing business with this dealership . Thank you Mark for the smooth transaction!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought 2007 Prius from best deal
Very good experience. I drove 9 hours to get car, they met me after hours and were very professional. Very honest dealer, great car. perfect experience. Planning on getting another car from them in the near future I was so impressed. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for buying your prius from us. we hope you had a pleasant drive back to Ohio. We specialize in hybrid cars, so if you need any help with service, please give us a call, we will be happy to assist you over the phone, and help make sure the repair shop you are using are charging you a fair price. Thanks again.