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Porsche Irvine

(851 reviews)
Visit Porsche Irvine
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–8:00pm
Sunday 10:00am–7:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 466-5497 (888) 466-5497
Used (888) 321-9369 (888) 321-9369
Service (888) 332-2879 (888) 332-2879

Reviews

(851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Irvine from DealerRater.

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This is an autonation store that charges astronomical

This is an autonation store that charges astronomical labor for an oil change. I went in this morning, after making an appointment, and was surprised to find out an oil change is $650!!!! They are charging $400 in labor for an oil change! Highway robbery! I would suggest you steer clear of this dealership unless you like getting essentially stolen from for a oil change. This is a shame to the Porsche Brand and to Autonation specifically. Shame!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Traded in a 991 Cabriolet for a newer Macan at Porsche

Traded in a 991 Cabriolet for a newer Macan at Porsche Irvine. The staff were great and answered all my questions immediately. We made a great deal and are enjoying the new Macan. 5 stars to Alex, Steve, and Dan for making it happen. Thanks again for all the support!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I worked with Roy Lopez and the process was so smooth,

I worked with Roy Lopez and the process was so smooth, like the way they handle my purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

It’s always a great experience!

It’s always a great experience! My Service Ambassador, Thomas, is fantastic! Great communication and a terrific guy! Art in parts went out of his way to provide me extra help on a part we needed timely. Can’t say enough good things about Mason in Sales. He went above and beyond for me! Thank you, all! Richard

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Good prompt communication.

Good prompt communication. I was able to drop off and pick up my car smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Wonderful and patient staff with great Center

Wonderful and patient staff with great Center accommodations! Plus, they followed up with me after my purchase and have been quite accessible. A very good sign! Sophia, Mark, and Mike are amazing! I appreciate them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

I really enjoyed coming here to get my vehicle serviced.

I really enjoyed coming here to get my vehicle serviced. I am immediately greeted and taken care of as soon as I exit my car. The service advisors are alway on top of things and quickly get started on the paperwork. I was able to get a same day appointment. Throughout the day I was contacted by Porsche Irvine and kept me informed on my vehicle. I do like the videos they send going over the inspection of my vehicle. Overall, its an easy process from the beginning to the end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Rick, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

A stressful day for us as our lease was almost up.

A stressful day for us as our lease was almost up. They made the transition a good one. We are very happy and hopefully we will enjoy our new electric vehicle! It's a lot to learn and the new Macan 4S's rock! Diane and Mike

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

The service department is super helpful and the entire

The service department is super helpful and the entire facility is super clean and feels great. Jay, my service advisor is also awesome and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ben, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

What a great dealership!

What a great dealership! The whole process was efficient and professional from beginning to end. The salesman really knew his stuff! Any question I asked about the car he was able to answer. I will always buy from this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Daniel, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!