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DriveTime of Union City

(39 reviews)
Visit DriveTime of Union City
Sales hours: 11:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 11:00am–8:00pm
Wednesday 11:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(404) 935-5786 (404) 935-5786

Reviews

(39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DriveTime of Union City from DealerRater.

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Professional staff

First time car financing, Drivetime "Union City" made this a great experience. The application process was quick, and I received a good price for my trade-in. Every vehicle on the lot displayed the year & price clearly. The lot was clean and easy to drive around. The building was clean inside, the staff very helpful, friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never heard back from them

I sent them a message inquiring about a used car in stock. Never got a reply. Not sure what else to say because I didn't even have a chance to talk on the phone. This is actually weird considering how active the sales team at other dealerships reached out after my first message.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Angel was great but that's bout it,less than 30 days...

Angel was great but that's bout it,less than 30 days after purchase broke down twice,in shop now!,I don't think they really inspect them,car fax report is not correct,wouldn't recommend unless you have no other choice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

DO! NOT! USE! BRIDGECREST!

DO! NOT! USE! BRIDGECREST! - traps you in high interest rate loans -does not refinance (even with on time payments) -only buy out options is about $100-200 difference 2009 Nissan Maxima value $3000 - $4000 remaining loan after 3 years $12,000 (this rate I will be done in another 3 years) PLEASE BE WARNED the customer service reps at Drive Time are ok but the auto financing company BRIDGECREST is a SCAM! I repeat DO NOT USE BRIDGECREST if you dont believe me check the reviews on BBB webist

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sequan was the BEST

We came to this dealership with lots of knowledge and ready to buy a car but we're very nervous. Sequan Brown was an extremely helpful and detailed dealer so much so that he put all your worries at ease and we left the lot with a car we felt completely happy and comfortable with! He was personable and covered every question we had putting ALL OF our doubts out the window. HE WAS THE BEST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Angel Williams

Our experience there was wonderful. Angel went out her way to help us and made sure we drove off with the car we wanted. I would recommend Her 10x over. If you ever go to Drivetime, do yourself a favor and ask for her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome!!!

I had a good experience at drive time today..Angel was very helpful and explained everything from start to finish. I would highly recommend family members and friends.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Angel is fantastic!!!!!!

We had such a great experience buying from Angel that we just bought our second vehicle within 3 months!!!! I highly recommend drive time and specifically the sales associate Angel. She is so pleasant to deal with and makes the buying process a lot better. If you are looking to buy a car go her! You won't regret it! Don't forget to ask for Angel. Tell her Celena or Shane sent you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Easy process. Staff were warm, inviting & efficient. My inital appointment was with Christopher; however, Georgia Walker greeted me at the door and walked me through the sales process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Enjoyed my visit at drive time very good customer service fest getting me Approved in no time low down payment for my Lexus thanks to Nicole&Georgia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.