Reviews
Professional staff
First time car financing, Drivetime "Union City" made this a great experience. The application process was quick, and I received a good price for my trade-in. Every vehicle on the lot displayed the year & price clearly. The lot was clean and easy to drive around. The building was clean inside, the staff very helpful, friendly and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never heard back from them
I sent them a message inquiring about a used car in stock. Never got a reply. Not sure what else to say because I didn't even have a chance to talk on the phone. This is actually weird considering how active the sales team at other dealerships reached out after my first message.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Angel was great but that's bout it,less than 30 days...
Angel was great but that's bout it,less than 30 days after purchase broke down twice,in shop now!,I don't think they really inspect them,car fax report is not correct,wouldn't recommend unless you have no other choice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
DO! NOT! USE! BRIDGECREST!
DO! NOT! USE! BRIDGECREST! - traps you in high interest rate loans -does not refinance (even with on time payments) -only buy out options is about $100-200 difference 2009 Nissan Maxima value $3000 - $4000 remaining loan after 3 years $12,000 (this rate I will be done in another 3 years) PLEASE BE WARNED the customer service reps at Drive Time are ok but the auto financing company BRIDGECREST is a SCAM! I repeat DO NOT USE BRIDGECREST if you dont believe me check the reviews on BBB webist
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sequan was the BEST
We came to this dealership with lots of knowledge and ready to buy a car but we're very nervous. Sequan Brown was an extremely helpful and detailed dealer so much so that he put all your worries at ease and we left the lot with a car we felt completely happy and comfortable with! He was personable and covered every question we had putting ALL OF our doubts out the window. HE WAS THE BEST!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Angel Williams
Our experience there was wonderful. Angel went out her way to help us and made sure we drove off with the car we wanted. I would recommend Her 10x over. If you ever go to Drivetime, do yourself a favor and ask for her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome!!!
I had a good experience at drive time today..Angel was very helpful and explained everything from start to finish. I would highly recommend family members and friends.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Angel is fantastic!!!!!!
We had such a great experience buying from Angel that we just bought our second vehicle within 3 months!!!! I highly recommend drive time and specifically the sales associate Angel. She is so pleasant to deal with and makes the buying process a lot better. If you are looking to buy a car go her! You won't regret it! Don't forget to ask for Angel. Tell her Celena or Shane sent you!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Easy process. Staff were warm, inviting & efficient. My inital appointment was with Christopher; however, Georgia Walker greeted me at the door and walked me through the sales process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
Enjoyed my visit at drive time very good customer service fest getting me Approved in no time low down payment for my Lexus thanks to Nicole&Georgia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car