Reviews
Junk Dealer Motors is more like it!
I am a resident of Ga. and purchased a 2011 Chevy Corvette through the Dealers website. I had the vehicle shipped to Ga. by a reputable licensed and bonded vehicle transport company, ( Montway Auto Transport ).I had numerous communications with Jacob Carrio, and Louis Carrio and was assured this vehicle was in excellent condition. I even had a local Chevy dealer in Lauderdale Lakes perform a pre-purchase inspection. The report and invoice states the tires were low on air and they inflated them to meet the cars recommended tire pressure. It's obvious that at this point the dealer performing the inspection did what any individual would do and assumed they were just low on air. They would not have gone so far as to remove all 4 tires from the rims and inspect them for internal damage. Thats falls well out of the realm of a pre-vehicle inspection. Carrio motors however being the owner of the vehicle and it being in their possession would have to have been aware of this condition due to the fact that one tire in particular( right rear) will not hold air pressure for longer than 3 or 4 days.The vehicle has a tire pressure monitoring system onboard and would automatically have displayed the low pressure notification when the car was cranked and driven by Carrio motors personnel which occurred at least 3 times. It was driven to and from the Chevy dealer for inspection and also to an independant repair mechanic which they chose to take it to for a crankshaft pulley replacement. The independent mechanic drove the car back to Carrio Motors after the repair was complete. The tires were inflated at the Chevy dealer and the vehicle picked up from Carrio Motors on 03/29/2020. It was shipped enclosed and not subject to the outside elements. Personnel were at the location during the loading of the vehicle and notified me it had been picked up with no issues. It arrived at my home in Ga. on 03/31/2020. 2 days time. In that 2 days the right rear tire went from 30 lbs of air pressure to 9 lbs of air pressure. A loss of 21 lbs of air. I texted the phone number for Louis Carrio informing him I Was sold a car with a bad wheel but never received any type of reply until I filed a complaint with the BBB there in South Florida. Jacob Carrio replied on the BBB website that any damage to the wheel must have taken place during shipping. That is absolutely untrue and here is an explanation as to why, the wheel was inspected on 04/11/2020 by a reputable and well known tire repair / technician and facility and it was found to be corroded internally and thus would never hold air due to the the breakdown of the metal in which it was made from. The wheel is chrome. It was cleaned around the edge where leaking and the tire was remounted but to no avail. Leak continued as the tire technician stated before attempting the repair of the wheel. He also stated he had encountered this issue before with Corvette and other style chrome wheels. His recommendation is to replace the wheel because it could also be unsafe to drive at highway speeds. I have the Invoice stating the above information and the recommendation. So as you can clearly see this is not a damage issue from the shipment of the car and the corrosion certainly did not occur between the time it left Carrio Motors and arrived at my home. That's absolutely absurd. The condition existed while in the possession of Carrio and clearly they would just add air to the tire when necessary and never informed me of the problem or the possible danger of driving this vehicle! The alarming concern for me as a Father is the fact I informed Jacob Carrio and Louis Carrio that the car was to be a graduation gift for my Son. Knowing now that this vehicle is not safe to operate due the corrosion issue discovered it scares me to think what possibly could have occurred had he ever driven the car and got it to highway speed limits! These guys are dealing GARBAGE! BUY STUPIDLY ONLY. COM / Carrio Genuine Lemons.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Misrepresentation of vehicle and lack of contact.
Purchased a 2015 Porsche 911 from this lame excuse of a car dealer. Dealt with some half wit Jacob Carrio. Bragged about how immaculate this car was and the great shape it was in. I had it shipped to my business and when it arrived it had leaked brake fluid all over the vehicle below it. Bells and warning light were going off from the minute I first cranked the car. Even worse, smoke was pouring out the exhaust pipes and liquid as well. Jacob Carrio claims none of these conditions existed when the car was at the so called dealer ship. He is absolute xxxx and will lie about everything associated with the purchase of the car. No one at the business will reply to my call. They have totally ignored me since receiving payment for the car. I am in the progress of filing a lawsuit against this shady business for violation of the Florida Lemon Law and want to warn anyone out there to steer clear of this car dealer and purchase elsewhere. You will be glad you did.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Carrio Motor Cars
Jacob Carrio has always done a great job answering calls and being as responsive as he can be. Very honest and to the point about his inventory, highly recommended. No complaints
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great, no pressure experience
I arrived early Saturday to evaluate a McLaren 650S and was free to roam the nondescript lot while waiting, it's a car guys dream! Jacob Carrio texted me promptly and arrived in the nicest 650S he had, offered to have it washed before the drive. He explained the car's features while I drove it as intended and was quite knowledgeable about others on the market and comparable cars. There was no pressure, car was the wrong color for me, I'm watching his inventory for the right one!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Exactly As Jacob Promised!
Maserati was showroom condition and Carrio beat all others in price by far! Kathy has me in and out in 30 minutes! I would highly recommend Carrio Motors and by the way, I never thought I would ever recommend a used car dealership! Lol
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jacob Is Dishonest Crook
Jacob, promised that car had all Keys, books, manuals, tools, service history and that everything was in good working order. Sent money and received car minus all of the above plus 3rd brake light doesn't work, glass is delaminating, paint had issues, keyless entry does not function, and is missing some of the under car shields. This was an 18,000 mile car!. Jacob has not returned 1 phone call, email or text since the purchase. Whatever Jacob tells you, you can pretty much count on as a lie. I should have got it in writing, but doubt it would matter with this crook-stay away-FAR AWAY!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Jacob Carrio is Excellent! PLEASE READ!
Purchased 2015 Porsche turbo s... I was very on edge as I was buying a car out of Florida coming across country to California. I had seen some negative reviews as everyone has but of course made me nervous. Jacob reassured me that the car was exactly as described. I felt much better when i had asked jacob about the negative reviews and he was honest in saying it is impossible to please everyone no matter how hard you try and that people expect used cars to be perfect. I spent $132,000 dollars not knowing what to expect but the car is AWESOME! Exactly what i was hoping for and more. As promised if everything went well i would leave a glowing review. Thank You Jacob Carrio and Carrio Motor Cars for an excellent experience. Easier and faster than actually going to a dealership. I trust these guys with any purchase i make going forward. Thank You!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome
Awesome directly describes my Maserati. Clean interior, exterior, Carfax, with an awesome deal. The employees were very helpful in regards to finding me my dream car and drive off the lot happy. Thank you Carrio Motor Cars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Service
My bentley is beyond words can imagine. Carrio Motor cars got me into a car I have been wanting to buy since a child. I would highly recommend if you are looking for a great car and great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
BEAUTY
I have never been so appreciated at a dealership before. Treated with complete respect and transparency. I HIGHLY recommend using cardio motor cars for finding your dream car. I got mine. THANK YOU JACOB!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase