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Autova

(124 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(434) 509-0814 (434) 509-0814

Reviews

(124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autova from DealerRater.

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I would recommend Autova as a go to for purchasing a

I would recommend Autova as a go to for purchasing a vehicle. Emily was our sales lady. She made everything very easy and fast. We love our purchase. Thanks Emily

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Our experience was very polite and professional,

Our experience was very polite and professional, employees explained the whole process and made us feel confident in our decision. We would definitely recommend autova.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The person I dealt with was Emily and she was wonderful

The person I dealt with was Emily and she was wonderful and helpful. She Rocks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Emily was awesome.

Emily was awesome. I would definitely recommend her future customers. So friendly and so helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thank you Beth and the entire staff at Autova.

Thank you Beth and the entire staff at Autova. We are always so impressed with the professionalism Adam Huffines and his team has offered us over the years. The fact that this is our 3rd vehicle purchase from them speaks for itself. Great Cars, Great People and Great Service! Thank you again for helping us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Be very cautious with this company.

Be very cautious with this company. They are bait and switch and take full advantage of new car buyers. I would never recommend them to purchase a car. Their mechanics do shady work when you bring a purchased car into their maintenance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Bought a vehicle 9/1/23,it was inspected 7/23, but I

Bought a vehicle 9/1/23,it was inspected 7/23, but I later on after getting pulled over that it had no tag light.(gone).found out after a mechanic opened trunk, pulled off back panel to check for wires.there was evidence of an accident and the wires were/ have been pinned up inside bumper housing since that accident. How was this inspected without this vital light ? In the state of Virginia, it is required to have this to pass inspection. I'm now going to have to pay hundreds of $$$ to correct this so I can have legal.should have been fixed before sold to me..I will inform and potential buyers to take your purchase to a certified mechanic before signing, now I'm S.O.L. Thanks Motorwold, never again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I shopped Motorworld for two days, test driving a half

I shopped Motorworld for two days, test driving a half dozen trucks. Mike Tuominen worked with me the entire time, and what a pleasure he was. I had the pleasure of meeting several other members of the team, and everyone was very kind and helpful. This sales team does not earn their paychecks from commission on sales, so their motivation is to make their customers happy, and it shows. The lifetime powertrain warranty is a big motivator, so I recommend that you check them out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was in need of a car immediately.

I was in need of a car immediately. Mike, Matt and Beth helped make that happen for me in one afternoon. Put me in the right car for what I needed, a Honda HR-V barely used. I live in Charlottesville, where the car market is notoriously expensive and dificult to work with. The 50 minute ride down to Madison Heights was beyond worth it for every reason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great service for customers together.

Great service for customers together. Absolutely amazing crew and really make sure everyone is taken care of!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.