Reviews
So helpful in getting me a car quickly and one that works
So helpful in getting me a car quickly and one that works for me. Thankful for the team at motor world :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jordin, thank you so much for your review and I am so glad that we found the right vehicle for you. We wish you many happy miles with your new ride. Welcome to the Motor World Family.
Bait and switch
Called about a '13 F150 , set a time to come up and look at it and test drive. Only to find out when we got there it need a motor, not motor work but a motor and was 5-6 week out from being worked on if they had told us this upfront, we might could have worked something out . They were just trying to get us up there to try to sale us something else .What a waste of time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am copying our response to your other review here as well, since you have left a review here also. It looks like we failed to hit the mark. While we do strive for 100% customer satisfaction, every now and then we are humbled to learn our process may need to be re-visited so that something like this does not happen again. Thank you Kevin for your review and for bringing to our attention your view as a consumer, which is what we care most about. I am very sorry that the vehicle you were interested in would not be ready to be sold for 5-6 weeks. The Motor World Promise (3-Day Exchange, 3-Mos Powertrain Warranty and 30-Day Service guarantee) was the driving factor in pulling back this vehicle from "retail ready." Again, we are sorry for any miscommunication you experienced, I can assure you that we had the best of intentions but just missed the mark on communication. We look forward to the opportunity to earn your business on this vehicle or another vehicle in the future.
Great folks to work with.
Great folks to work with. Not pushy! Totally happy customer here. Looking forward to the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
LOVE THIS! Thank you so much for your feedback on your Chevrolet purchase. The crew you worked with remembers you fondly also. Thanks you again for your business and welcome to the Motor World Family.
Will never buy from them again rude won't call bac
I will never buy another vehicle from them again. I signed the papers went outside it was the wrong vehicle it was a 2016 not a 2015 it had dents in it scratches. I tried calling them it took months for them to call me back. Things cosmetic they were suppose to fix. I called and the man was very rude.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Loved the entire experience.
Loved the entire experience. Friendly staff and over all great selection of vehicles. Thanks Motor World!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The absolute worst
So unprofessional! Gave me a car test drive that had trash in backseat, jumper cables in front seat, gas and engine lights on. DO NOT deal with Adam! Very poor professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Satisfied Customer.
I searched high and low for this specific truck and found the truck I was looking for at a great price.Sales team was excellent.5yrs later and no issues with the vehicle.Thanks Motor World:)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice place friendly staff
Stopped in looking for a used car, very polite and friendly staff. Didnt get a call back since stopping but I would recommend as a place to check to others. No pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hey Brian! Thanks so much for your review. We truly appreciate you.
T Lopez
Excellent customer service. Did not buy a vehicle yet. But when we do it will be from Motor World. Joe is the greatest. Great asset to the company. THANKS HOW
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Terri! Thanks so much for your review. Joe is awesome and we are happy to have him here. If we can ever be of assistance in the future let us know.
Great!
They made my first car buying experience amazing! I strongly recommend buying a car from here! Thank you very much for your help thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Le-Shae, thanks so much for your review! We hope you are enjoying your vehicle. If you ever need anything from us let us know.