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Bayway Chrysler Dodge Jeep Ram

(695 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(695 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bayway Chrysler Dodge Jeep Ram from DealerRater.

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Very clean and friendly.

Very clean and friendly. People here really take pride in there job and are helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tommy was outstanding!

Tommy was outstanding! He was fast an eficiente. Answered all my questions. I will return for services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Knowledgeable, cordial and pleasant personnel to deal

Knowledgeable, cordial and pleasant personnel to deal with. Service was performed within their estimated time stated. Services provided were as expected and or completed to my satisfaction. Definitely will return for more repairs that are needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I rate Bayway CJDR in Pasadena TX a 10!

I rate Bayway CJDR in Pasadena TX a 10! I'm so glad I found Bayway! I 🫶 my Jeep, my sales team and now, my service center team! Perfection! 👏👏👏🥰🎉👌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From Sylvia to ( think his name is Mike) the porter to

From Sylvia to ( think his name is Mike) the porter to the parts people ( 2 different) ,I conversed with all an 10+ even when I showed up at 3k miles I was informed I could hold off til 5-8 k for my 1st oil change. To Abdul Surmad my salesman, your still top dog of the salesmen there, as far as I'm concerned. Looking for a new car, or even a used one chat with Abdul... A NO xx salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Arrived early for my appointment time.

Arrived early for my appointment time. They accommodate me. Performed my oil change and notify me of other items that could be replaced. Always professional when I bring my vehicle there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They're are always professional, friendly and helpful.

They're are always professional, friendly and helpful. The work is always completed promptly and satisfactory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Yall are great on changing oil and tier Rotation clean

Yall are great on changing oil and tier Rotation clean and very helpful and greet with a smile

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Been a valued customer since 2019 ,and my every

Been a valued customer since 2019 ,and my every experience has been enlightening, pleasant, and enjoyable. Thank you Bay Way CJD.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service lady who checked me in was very polite and

The service lady who checked me in was very polite and helpful and knowledgeable. I definitely felt welcome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.