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Bayway Chrysler Dodge Jeep Ram

(676 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bayway Chrysler Dodge Jeep Ram from DealerRater.

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Very knowledgeable and pleasant to deal with.

Very knowledgeable and pleasant to deal with. I will ask for the same service rep every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They was great about the hole process and helping me

They was great about the hole process and helping me understand it. They make sure that I was accommodating. medicine also was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ralene was great kept me informed on the process and was

Ralene was great kept me informed on the process and was very friendly. And knowledgeable would definitely recommend her. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales team is excellent.

Sales team is excellent. Service department, not so much. I had a scheduled appointment for tires to be installed. Dropped off the truck at 8 AM. Was told two hours it would be ready. I called after four hours and could not get a hold of the service advisor. Could not get a return call. I showed up in person. no work had been done at all. Koby stepped in and took over.Koby was excellent. I cannot say enough about his professionalism and effort. The previous service advisor was absolutely unprofessional, and should not have a job. The truck was returned to me with grass shavings on the seats, dirt and debris on the floorboards, soap residue all over the rims and tires. Greasy handprints all over the outside of the doors and bed. I spent an hour and a half cleaning when I got the truck back home. All in all…. I appreciate most of the professionalism, but was really disappointed with some of the aspects of the service work provided. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I bought a truck from this dealership, but after getting

I bought a truck from this dealership, but after getting it, one rear brake caliper completely fell off. The dealership refused to repair the issue and tried to say that I had hit something. The mechanic I brought the truck to said there was no stress on the caliper and whoever messed with it last did not attach the caliper correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership!

Great dealership! They take care of you from start to finish. I went in for regular maintenance which was done in less than 2 hours. They serve their customers with excellence! Love the service and I love my Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing easy fast car buying experience.

Amazing easy fast car buying experience. Would recommend to buy a car, especially a first one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Team at Bayway Chrysler Dodge Jeep Ram has always

The Team at Bayway Chrysler Dodge Jeep Ram has always provided great service and continues to satisfy. I’ve been a customer since 2021.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

While I opted to buy another make/model from another

While I opted to buy another make/model from another dealership, it had nothing to do with Bayway or Jeremy. Their price was excellent and the truck was the most well appointed truck I've ever seen. It came down to personal choice. If you're looking at Ram trucks, Bayway is the place to start. Uniquely cool display of refurbished throwback Dodge muscle vehicles. Worth going in to just to see them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Called for wait time on oil change !

Called for wait time on oil change ! I was treated very nice on the phone and my oil change was done in a very timely manner ! Will use this service again ! 🤓

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.