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(23 reviews)

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Not very good salesman , seemed like they didn’t need my

Not very good salesman , seemed like they didn’t need my business at all in any way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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I recently purchased a 328d Wagon MSport from them.

I recently purchased a 328d Wagon MSport from them. I live in Sacramento and called about the car. It was everything I wanted and I put a deposit down over the phone and picked it up a few days later. Car was just as described. I have owned it a month now and there no problems. I would buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They dont have a clue regarding the vehicles they’re

They dont have a clue regarding the vehicles they’re selling. Dont waste your time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

These guys are as shady as it gets.

These guys are as shady as it gets. Double talk and lies is what you get here. They say they spend hours researching only the best cars. They spend hours figuring out how to take advantage of you. Their cars are overpriced and their arrogance and demeanor when you challenge them is deplorable. Stay away and find another place to look for a car, you will thank me later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dumpster fire.

Dumpster fire. mob like tactics. Stay away…tried to scam me on trade in, financing and would NOT let me get the car get checked out by an independent mechanic…xxx!!??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I was pre-approved with Westlake and then they said they

I was pre-approved with Westlake and then they said they couldn't get me approved. I'm confused.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2 days after I bought a car from Ramen the owner, The

2 days after I bought a car from Ramen the owner, The engine light came on . The transmission was bad and the thermostat was faulty. He refused to return my money and was rude saying to deal with it and move on and He insulted me of being. delusional. It cost me over $4000 plus. He took advantage of my situation and I would not recommend this company to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ramen sold me a car and 2 days after the engine light

Ramen sold me a car and 2 days after the engine light came on . The transmission and thermostat were bad and he dumped the car on me. He Refused to return my money told me to deal with it and move on then insulted me saying I was delusional. Costing me over $4000. He totally took advantage of my situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Decent selection. Poor used condition.

Tried to buy a used truck from them but they weren’t interested in me going through my credit union for the financing and extended warranty! They said that I had to finance through them in order to get the deal in their online ad! Otherwise I had to pay $2,000 more if I got my own financing and extended warranty! That’s a rip-off! They did have a good selection of trucks but their prices were higher than the other places for similar vehicles. Looked like they were trying to cover up previous damage on a few of their vehicles too. Fresh spray paint over some rust spots that I saw underneath a few of the vehicles that did not have license plates on them. They also were charging a lot more to obtain new plates and stickers than what the DMV quotes on their site. Denied they were out of state trucks. Then where did the plates go? Sounded fishy. Buyer beware.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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A Refreshing Experience of Honesty & Transparency

As a passionate tech enthusiast on the lookout for the latest gadgets and gizmos, my recent experience with Silicon Valley Enthusiast Dealer has been nothing short of extraordinary. From the very first interaction to the moment I drove away with my new purchase, their commitment to honesty, transparency, and exceptional customer service was evident. Right from the start, I was impressed by how forthright the team at Silicon Valley Enthusiast Dealer was about their products and pricing. Unlike other dealerships I've encountered, there were no hidden costs or unexpected surprises during the process. Everything was laid out clearly and concisely, making it easy to understand what I was getting into. One of the standout features of my experience was the level of transparency they provided. When I had questions about specific products or their warranty policies, they didn't hesitate to provide detailed explanations, leaving no room for ambiguity. It was evident that their primary focus was on building trust with their customers, and that made me feel confident in my decision to do business with them. The team's friendly and approachable demeanor made the entire buying process hassle-free. They were patient and attentive, taking the time to understand my needs and preferences before suggesting the most suitable options. I never felt rushed or pressured into making a decision, which is a rarity in the fast-paced world of retail. What sets Silicon Valley Enthusiast Dealer apart is their genuine passion for technology. They are not just salespeople; they are enthusiasts themselves, which translates into expert advice and recommendations. It was refreshing to discuss the latest tech trends with someone who shared my excitement. During the purchase, I found the paperwork and financing process to be smooth and efficient. They guided me through the paperwork with utmost professionalism and ensured I understood each step. This level of attention to detail reflects their commitment to making the entire experience as seamless as possible for their customers. Overall, I highly recommend Silicon Valley Enthusiast Dealer for their honesty, transparency, and hassle-free approach. If you're in search of a trustworthy dealership that genuinely cares about your tech needs, look no further. They have earned my trust and loyalty, and I'll definitely be returning for future purchases. Bravo to the team for setting the bar high in the world of tech retail!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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