Silicon Valley Enthusiast

As a passionate tech enthusiast on the lookout for the latest gadgets and gizmos, my recent experience with Silicon Valley Enthusiast Dealer has been nothing short of extraordinary. From the very first interaction to the moment I drove away with my new purchase, their commitment to honesty, transparency, and exceptional customer service was evident. Right from the start, I was impressed by how forthright the team at Silicon Valley Enthusiast Dealer was about their products and pricing. Unlike other dealerships I've encountered, there were no hidden costs or unexpected surprises during the process. Everything was laid out clearly and concisely, making it easy to understand what I was getting into. One of the standout features of my experience was the level of transparency they provided. When I had questions about specific products or their warranty policies, they didn't hesitate to provide detailed explanations, leaving no room for ambiguity. It was evident that their primary focus was on building trust with their customers, and that made me feel confident in my decision to do business with them. The team's friendly and approachable demeanor made the entire buying process hassle-free. They were patient and attentive, taking the time to understand my needs and preferences before suggesting the most suitable options. I never felt rushed or pressured into making a decision, which is a rarity in the fast-paced world of retail. What sets Silicon Valley Enthusiast Dealer apart is their genuine passion for technology. They are not just salespeople; they are enthusiasts themselves, which translates into expert advice and recommendations. It was refreshing to discuss the latest tech trends with someone who shared my excitement. During the purchase, I found the paperwork and financing process to be smooth and efficient. They guided me through the paperwork with utmost professionalism and ensured I understood each step. This level of attention to detail reflects their commitment to making the entire experience as seamless as possible for their customers. Overall, I highly recommend Silicon Valley Enthusiast Dealer for their honesty, transparency, and hassle-free approach. If you're in search of a trustworthy dealership that genuinely cares about your tech needs, look no further. They have earned my trust and loyalty, and I'll definitely be returning for future purchases. Bravo to the team for setting the bar high in the world of tech retail!

Bought an Alpina B7 from these guys, real easy going and pleasant to deal with. Tires were worse than I realized and they quickly stepped upand offered a generous resolution. I would not hesitate to purchase again!

4 all u haters out there let me tell u about Roman and the crew they take care of u and down to earth good nature people they treat u like family and will work out the deal u need and put u in ur car I have mad love 4 them Great Dealership

Found a sweet deal on a Bluetec mercedes GL and they shipped it to me. Car arrived as described, paperwork was easy, staff was friendly and I am happy with the car

A REAL PROFESSIONAL DEALERSHIP THAT IS HARD TO FIND THESE DAYS ESPECIALLY DEALING WITH CAR DEALERSHIPS THEY ARE VERY ORGANIZED

I went to this business and dealt with Mathew, I sold my car to them. Didn’t feel great about the money I received but accepted it. He told me my model was the Base when it really was a Sport model which is worth 3k more. When I got home I checked my original paperwork when I bought the car to validate I was correct. I phoned Mathew and was told I was wrong and he will not be threatened by a bad reviews, which I can see why because there are numerous bad reviews all over the internet. He told me my car needed all sorts of work so I should be happy with the money I received. He would do nothing to satisfy me. Just told me come back and get my car!!!

These guys would rip off their own mothers. They ripped me off for over $3000 in an extended warranty that I purchased. And they never paid the warranty company. I found out that your options are limited when you get scammed. They have no morals ethics and values. Straight up xxxxxxxx.

Based on the photos I asked 2-3 specific questions about the car when I first inquired. The dealer response was a generic 'when can you make an appointment to come by and look at the car" sort of answer. I responded with the fact I asked 2-3 questions I want to know the answers to and that I live out of state and would have to talk by phone. Another generic answer, then the next day a memo the car had sold. They appeared to handle special interest vehicles but I wasn't interested in figuring out how to communicate with them further. No human interaction so I can't provide much more feedback.

Dealership internet sales Rep felt to offer some services that were available before my appointment date.

I had probably the worst dealership experience I have ever had with these folks. From the slightly over-exuberant starting conversation with a salesman to outright bizarre emails from two different email accounts for the same salesman that containing very odd comments and disclosure of his internal human resource issues. I called and followed-up to bypass the salesman who I was working with, only to be promised by a sales manager to check into it and call me back, to receiving no phone call. On another call, I relayed my concern, asked to speak to that sales manager who just happened to be out of the office, to then rudely being told the car had sold that morning, when, in fact, it had not. I would never ever consider buying a vehicle from them after all this and I give them zero stars but DealerRater won't allow me to do that, so they get an underserved 1-star.