Reviews
William was wonderful and was very patient and
William was wonderful and was very patient and understanfing. And made sure I got the vehicle i wanted!!! 10/10 recomend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks so much for the warm recommendation of the team here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very kind and respectful of my requirements.
Very kind and respectful of my requirements. I was attended and treated like a family member
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your positive comments about AutoNation USA Katy! If you need more help, our team is available to talk -- safe travels!
They answered everything you need professionally that was
They answered everything you need professionally that was good but then, they left me hanging with no update. Spoke with two people and none reached me back. Felt betrayed and I even accepted the out the door price but then they raised the price on the vehicle
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Angel, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (832) 436-0605 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Awesome customer service very nice and helpful and
Awesome customer service very nice and helpful and respectful with the dealership of the car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Rated a one because a selection is needed, They deserve a
Rated a one because a selection is needed, They deserve a 0 I traded in leased Jeep Gladiator for a Bronco back in December. The dealership was to pay off my lease but here we are dang near two months after the fact and my lease has not been paid off. My credit is reflecting two auto loans and is declining because these clowns have not fulfilled their end of the deal and have already sold my Jeep Gladiator trade in. I have reached out to both the sales rep and financing manager to get this handled. Both are dodging my calls, text and emails.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
I recently bought a car from Autonation USA Katy location
I recently bought a car from Autonation USA Katy location and had an awesome and fantastic experience! The sales rep, Brendan, was extremely knowledgeable, friendly, professional and helpful, making the whole process smooth and stress-free. The finance department, Mahmoud and Zo were amazing and honest! They answered all my questions clearly and worked hard to get me the best deal. They really went above and beyond to ensure I was happy with my purchase. I would definitely recommend them to anyone looking for a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Lamia, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.
Hello Lamia, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.
Thank you ND & Summer for taking the time out for my
Thank you ND & Summer for taking the time out for my friend. We truly appreciate it! Great energy and very professional!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks so much for the warm recommendation of the team here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very helpful!
Very helpful! Really appreciate the work and attitude in helping me find a car. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Louis Sapovata, is very friendly and professional.
Louis Sapovata, is very friendly and professional. I love the way he handled us, and I would come back any time due to his great friendly professional approach
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AutoNation USA Katy Jan 13, 2025 kenambani Louis Sapovata gave us a very professional and friendly service. I will refer more people
Thanks
AutoNation USA Katy Jan 13, 2025 kenambani Louis Sapovata, is very friendly and professional. I love the way he handled us, and I would come back any time due to his great friendly professional approach kenambani responded publicly on 1/13/25 1:41 PM Thanks Edit Response kenambani responded publicly on 1/13/25 1:41 PM AutoNation USA Katy Jan 13, 2025 kenambani Louis Sapovata gave us a very professional and friendly service. I will refer more people
AutoNation USA Katy Jan 13, 2025 kenambani Louis Sapovata, is very friendly and professional. I love the way he handled us, and I would come back any time due to his great friendly professional approach kenambani responded publicly on 1/13/25 1:41 PM Thanks Edit Response kenambani responded publicly on 1/13/25 1:41 PM AutoNation USA Katy Jan 13, 2025 kenambani Louis Sapovata gave us a very professional and friendly service. I will refer more people
AutoNation USA Katy Jan 13, 2025 kenambani Louis Sapovata, is very friendly and professional. I love the way he handled us, and I would come back any time due to his great friendly professional approach kenambani responded publicly on 1/13/25 1:41 PM Thanks Edit Response kenambani responded publicly on 1/13/25 1:41 PM AutoNation USA Katy Jan 13, 2025 kenambani Louis Sapovata gave us a very professional and friendly service. I will refer more people
AutoNation USA Katy Jan 13, 2025 kenambani Louis Sapovata, is very friendly and professional. I love the way he handled us, and I would come back any time due to his great friendly professional approach kenambani responded publicly on 1/13/25 1:41 PM Thanks Edit Response kenambani responded publicly on 1/13/25 1:41 PM AutoNation USA Katy Jan 13, 2025 kenambani Louis Sapovata gave us a very professional and friendly service. I will refer more people
IC handled our deal so incredibly well.
IC handled our deal so incredibly well. I definitely plan to return to Autonation for my next car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!