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Lexus of Wesley Chapel

(2,650 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (813) 212-1056 (813) 212-1056
Used (813) 212-1431 (813) 212-1431
Service (813) 212-1440 (813) 212-1440

Reviews

(2,650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wesley Chapel from DealerRater.

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spectacut

Me Koatas Dimas was my sales representative he and his finance team at Lexus of Westley Chapel made my car buying experience very relaxing and stress free. From the minute I walked in the door the greeter was pleasant and professional. My experience with car buying was always unpleasant. I always felt like I left the dealership with the car they wanted me to buy not the car I wanted. But here at Lexus of WC it was quite the opposite. I have a beautiful car that I am proud to own and I can honestly say I will go to this dealership when it is time to upgrade. But for now I am just going to enjoy my new car which I have named Coco. Sincerely, Carol Efford RN CEN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mr. Tim Smith was Excellent!

Mr. Tim Smith was extremely helpful and informative. I felt he did an amazing job at getting me the car I wanted at a good price! He had a very good demeanor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent dealership

I came into Lexus of Wesley Chapel just to look but ended up falling in love and buying a car the next day. The service is friendly and accommodating and the feel when you walk through the doors is nothing less than luxurious. This was my first time buying a car on my own and Bruno took great care of me. It was an all around great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional Customer Service

Tim provided outstanding customer service. He paid close attention when I explained what I was looking for in a vehicle. We both determined that the ES 350 was the car that would best suit my needs. Tim is very professional, knowledgeable, efficient and friendly. He made our car buying experience a pleasant and memorable one. The complementary Mini Cafe onsite is a nice touch. My husband loved spending time there during our visits. Thank you Lexus of WC staff for being friendly and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Recommendation for Wesley Chapel Lexus

Service department provides courteous service, does not rush when questions arise. Previously would not consider investing in another Lexus, however, Lexus of Wesley Chapel has renewed my interest and makes the investment seem worthwhile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What a Great Experience!

From the moment you walk into the front door you feel like you are a VIP. The facility is beautiful, well organized and the staff are so very friendly and welcoming, I was introduced to Bruno Santelli as my sales representative and he did a great job answering all the questions I had regarding the different models of Lexus I was interested in purchasing. He was eager to provide information regarding the various options and their cost and I felt very comfortable working with Bruno in deciding which Lexus I did decide to purchase. All the members that I worked with were most friendly and helpful, including Derrick Campbell, Lily Do, Albert White and Vincent De La Cruz. They all were very patient and helpful. I would not hesitate to recommend Wesley Chapel to friends for a great dealer to purchase a new Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Magnificent experience

I was referred to Bruno to help me with my Lexus purchase. He was so pleasant and knowledgeable about the Lexus vehicles. He provided A plus service and was beyond courteous and kind. This Lexus dealership is full of wonderful helpful people! I can’t say enough positive things about everyone there! The manager Derick was also so nice and welcoming! I will definitely refer all my family and friends to Wesley chapel Lexus! Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Great place. Everyone was very helpful and courteous. Building was very clean and nice. Service Dept as well as the Sales Dept employees were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Royal Treatment

Our experience at Lexus of Wesley Chapel made us feel like royalty. Everyone was very accommodating, helpful, informative ,efficient, friendly and gave us a great deal by completely paying off our old Dodge Ram Truck which helped up be able to purchase our brand new Lexus. We love our new vehicle. This a great place to buy your vehicles. We highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding A+ service, bar none!

Most pleasant & seemless service expeience I've ever had! The entire staff at WC Lexus are courteous, efficient, friendly & knowledgeable. Lets be honest, taking your vehicle in for service not something any of us enjoy doing. It takes time out of an already busy day & could end up involving costly repairs. But I must admit, the team at WC Lexus made my visit painless, from watch to wallet. I recommend WC Lexus to all those looking for an honest, reliable, courteous service experiece!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.