Reviews
spectacut
Me Koatas Dimas was my sales representative he and his finance team at Lexus of Westley Chapel made my car buying experience very relaxing and stress free. From the minute I walked in the door the greeter was pleasant and professional. My experience with car buying was always unpleasant. I always felt like I left the dealership with the car they wanted me to buy not the car I wanted. But here at Lexus of WC it was quite the opposite. I have a beautiful car that I am proud to own and I can honestly say I will go to this dealership when it is time to upgrade. But for now I am just going to enjoy my new car which I have named Coco. Sincerely, Carol Efford RN CEN
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Tim Smith was Excellent!
Mr. Tim Smith was extremely helpful and informative. I felt he did an amazing job at getting me the car I wanted at a good price! He had a very good demeanor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent dealership
I came into Lexus of Wesley Chapel just to look but ended up falling in love and buying a car the next day. The service is friendly and accommodating and the feel when you walk through the doors is nothing less than luxurious. This was my first time buying a car on my own and Bruno took great care of me. It was an all around great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional Customer Service
Tim provided outstanding customer service. He paid close attention when I explained what I was looking for in a vehicle. We both determined that the ES 350 was the car that would best suit my needs. Tim is very professional, knowledgeable, efficient and friendly. He made our car buying experience a pleasant and memorable one. The complementary Mini Cafe onsite is a nice touch. My husband loved spending time there during our visits. Thank you Lexus of WC staff for being friendly and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recommendation for Wesley Chapel Lexus
Service department provides courteous service, does not rush when questions arise. Previously would not consider investing in another Lexus, however, Lexus of Wesley Chapel has renewed my interest and makes the investment seem worthwhile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What a Great Experience!
From the moment you walk into the front door you feel like you are a VIP. The facility is beautiful, well organized and the staff are so very friendly and welcoming, I was introduced to Bruno Santelli as my sales representative and he did a great job answering all the questions I had regarding the different models of Lexus I was interested in purchasing. He was eager to provide information regarding the various options and their cost and I felt very comfortable working with Bruno in deciding which Lexus I did decide to purchase. All the members that I worked with were most friendly and helpful, including Derrick Campbell, Lily Do, Albert White and Vincent De La Cruz. They all were very patient and helpful. I would not hesitate to recommend Wesley Chapel to friends for a great dealer to purchase a new Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Magnificent experience
I was referred to Bruno to help me with my Lexus purchase. He was so pleasant and knowledgeable about the Lexus vehicles. He provided A plus service and was beyond courteous and kind. This Lexus dealership is full of wonderful helpful people! I can’t say enough positive things about everyone there! The manager Derick was also so nice and welcoming! I will definitely refer all my family and friends to Wesley chapel Lexus! Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Great place. Everyone was very helpful and courteous. Building was very clean and nice. Service Dept as well as the Sales Dept employees were great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Royal Treatment
Our experience at Lexus of Wesley Chapel made us feel like royalty. Everyone was very accommodating, helpful, informative ,efficient, friendly and gave us a great deal by completely paying off our old Dodge Ram Truck which helped up be able to purchase our brand new Lexus. We love our new vehicle. This a great place to buy your vehicles. We highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding A+ service, bar none!
Most pleasant & seemless service expeience I've ever had! The entire staff at WC Lexus are courteous, efficient, friendly & knowledgeable. Lets be honest, taking your vehicle in for service not something any of us enjoy doing. It takes time out of an already busy day & could end up involving costly repairs. But I must admit, the team at WC Lexus made my visit painless, from watch to wallet. I recommend WC Lexus to all those looking for an honest, reliable, courteous service experiece!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair