Reviews
Driven Auto
Great communication and service as well thanks to Aidan Johnson he made it a very quick and easy process took less then a hour in and out thank you again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James Masoud 5 stars!!
Absolutely wonderful. James Masoud is the man. I would recommend to anybody 100%, was very helpful, and actually cared. Five stars. I am very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good dealership
The dealers were great and helped a lot with the whole process. They made it very easy for me with looking for a new vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I would go there again
They weren’t as pushy as most car salesman. And they did there best to make us comfort while we waited for our paperwork. The car does need to be cleaned a little better and it needs new windshield wipers but it’s still a good solid car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
James was very helpful and kind. The staff was welcoming and was happy to see the excitement I got from buying a car. I would recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A friendly environment
The entire staff was friendly and helpful this place is a good choice this definitely a place 2 go to the staff welcomes you and makes you comfortable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place
Aidan was very good very knowledgeable about the service he made me want to come back and I will be back again with customers thx
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad i found this place.
I would describe them as friendly, and willing to work with you… not pushy they try to compromise and meet your needs. I was ready to leave and they were able to work out a good deal woth me:
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service
Came in and bought a car from Jim. The whole thing was easy and probably the fastest experience I’ve had at a dealership. I would recommend you come here if you are looking for a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
NO QUALITY CAR or WORK
I purchased my preowned 2017 Lexus for 32k. Wrong size tires installed on the car, water damaged headlight, windows dont roll down, missing one key. I brought the car to Lexus dealership for window and tire issues. It costs about $3500 usd to fix the issues( gotta pay out of my pocket) because car with after market parts therefore its no longer covered under manufacturer's warranty. Oh headlight repaired at Driven Auto of Oak Forest got water damaged in 2 weeks. General manager Jimol denied to fix the headlight although work is done at dealership and mentioned in agreement. Two broken rims, four tires and sensors and alignment cost about are paid out my pocket. I dont really know how Safety Inspection done here but it PASSED for all these issues. I wasted a lot of time and money on this new car. Take your time and do more research may save you some money. This is 100% facts.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase