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Walt Massey Chrysler Dodge Jeep RAM of Lucedale

(377 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
(877) 656-3590 (877) 656-3590

Reviews

(377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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What an exceptional experience!

What an exceptional experience! From the moment we walked in, we weren’t pushed into anything. I told them exactly what we were looking for, and they helped us every step of the way. I don’t think I could ever buy a car anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear your experience was exceptional from start to finish! It means a lot that you felt heard and supported without any pressure. We’d love to help you again whenever the time comes for your next vehicle!

Awesome service, Angels let me know everything that was

Awesome service, Angels let me know everything that was happening from beginning to purchase: very nice and pleasant, she is awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That’s fantastic to hear! We’re so glad Angel kept you informed every step of the way and made the process such a pleasant one. We agree—she’s awesome!

Ms Fairley was prompt to get my car in shop for service.

Ms Fairley was prompt to get my car in shop for service. She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ms. Fairley will be glad to hear this! We’re happy she provided prompt, courteous service and kept you informed throughout the process. Thanks for choosing us—we’re always here when you need us!

Friendly, professional , very helpful , courteous .

Friendly, professional , very helpful , courteous . Your salesmanship and financial department is very good. Don’t change anything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your kind words! It’s great to hear our team made a strong impression, and we’re glad everything met your expectations. We’ll keep doing our best to deliver that same level of service every time!

Salesperson was very professional and courteous.

Salesperson was very professional and courteous. The financial lady was courteous and very professional. We were treated very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear you had such a positive experience with both our sales and finance teams! Providing professional and courteous service is something we take pride in, and it’s great to know you felt well taken care of.

Everyone was so amazing definitely recommended them to

Everyone was so amazing definitely recommended them to everyone. They go above and beyond for their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love hearing that! Going above and beyond is what we strive for, and we’re so glad you had an amazing experience. Thanks for recommending us—it means a lot!

Mrs. Angie went above and beyond ! She provided

Mrs. Angie went above and beyond ! She provided outstanding customer service, provided great knowledge, and is incredible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mrs. Angie will appreciate your kind words! We’re glad she made such a positive impression with her service and expertise. Thank you for sharing your experience!

Angie, Kayla, and Norris went above and beyond for my

Angie, Kayla, and Norris went above and beyond for my family and myself during our time of need. Definitely recommend them to everyone and they have earned our business for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re truly grateful for your kind words and recommendation. Angie, Kayla, and Norris will be so glad to know they made a meaningful difference for your family. Earning your trust and future business means everything to us!

Friendly and communicates well as to status of the repair

Friendly and communicates well as to status of the repair job. Follows up after job review s completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear you had a positive experience and felt well-informed throughout the repair process. Communication and follow-up are key—thanks for sharing your feedback!

Great communication, with great service all around.

Great communication, with great service all around. Quick and easy with a very personable feel to it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re happy to hear everything went smoothly and that you felt well taken care of throughout the process. Thanks for the kind words and for choosing us!