Triad Imports

ALERT! STAY AWAY! Pretty sad that this is what a disabled Afghanistan war veteran has to deal with. Bought an Audi A7 from this dealership and found many issues with the vehicle. My garage the week of buying the vehicle found a bad wheel bearing, rear A/C module inoperable, Oil leak, transmission malfunction code, and a missing door handle trim. I originally put this post up because when I brought the issue up to the dealership they told me that they would not help resolve any of the issues with the car that were found. Once they saw the review the owner called me and said that they would fix the issues with the car but only through their mechanic. They had their mechanic look at the car and confirm the issues. A part had to be ordered is what I was told. It has been three months and I have not heard a word. I have called the dealership multiple times asking for an update and they said they would ask the owner and he would call me back. That has not happened. I have also texted the owner personally and have not received a response back. Now I am left with a car that I am going to lose a lot of money on all through the dishonesty of this dealership.

THIS is the best dealer inquiry response I have received in a VERY long time, if not ever! All other dealers out there, take note of this first impression response and you'll have a healthier and happier dealership! "We" ; "Working together" ; "I know when searching online for a vehicle, we tend to see so many, we forget which ones we actually inquired about." connects with the customer ; "with how I can help" Inquiry lead sent 3/31/18 Saturday eve. Response 4/2/18 Monday morn.: Hello Mr. Jones, My name is Mike. I work in the Sales Department here at Triad Imports. I just received your inquiry in our 2007 Lexus GS 450H. Great news! That vehicle is still available. I know when searching online for a vehicle, we tend to see so many, we forget which ones we actually inquired about. So to refresh your memory, I will include a link to the vehicle in this email. I would love the opportunity to answer any questions you may have and even schedule a time for you to come by and test drive. Please give me a call at 336-895-4895 or respond to this email with how I can help. Thank you and I look forward to working with you. Thanks, Mike Risheq Triad Imports Inc 5525 W Market St, Greensboro, NC, 27409 *I have absolutely no association with this dealership or its employees. I stand to gain nothing other than other dealerships, or any business for that matter, seeing this review and following suit for the sake of all consumers.