Reviews
Great Service- Fast and on time, Highly Recommend them to
Great Service- Fast and on time, Highly Recommend them to all my friends. Service was wonderful and enjoyed they changed my oil in record time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.
Oil change and light question.
Oil change and light question. Service and customer service were great. Friendly and professional. Thank you Edwards Chrysler Dodge Jeep Ram Fiat.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.
I spoke with the used car dealer Jeremy, then went in and
I spoke with the used car dealer Jeremy, then went in and talked with Jesse & Darla. They were all so nice going through the car buying process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.
Friendly and real fast service.
Friendly and real fast service. I was late and they were able to work me on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.
They did their job to fix my car sooner than originally
They did their job to fix my car sooner than originally planned. The only issue I had is an interaction with one lady, being rude and rolling her eyes. I simply asked for a ride from a car rental place near the dealership and her response was that the car rental provides rides, for which I responded that I was not asking too much after spending over $1800 to fix my car! Plus they did not even offer a loaner while my car was being repaired and the excuse was that there were no loaners available, when a loaner was later used to pick me up from the car rental place. She should not be interacting with customers!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the review and thank you for being a valued customer. Our goal is to provide a Premium, 5 Star, Customer Experience every time. It appears we did not live up to your expectations this time. I would really like an opportunity to do what I can to make it right. If you are interested in pursuing a solution, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com. I would love to hear from you.
We had a good experience getting a new Jeep Grand
We had a good experience getting a new Jeep Grand Cherokee during their Black Friday promotion!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.
The finance person was very knowledgeable and helpful
The finance person was very knowledgeable and helpful with all the details. Sales was good too
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.
When the problem I bring the vehicle in for is fixed,
When the problem I bring the vehicle in for is fixed, it's great. But too many times we need to bring it in a second time as something was missed the first time.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review, and thank you for being a valued customer. Our goal is to provide a Premium, 5 Star, Customer Experience every time. It would be great to hear what “finishing touch” we could have done to move from 4 to 5 stars. I would love to hear from you. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com
Professionalism, communication,manners and eloquent while
Professionalism, communication,manners and eloquent while speaking all of these things mattered to me and my car runs great thank you very much Edwards Jeep
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.
Ethan in service has always been the best customer
Ethan in service has always been the best customer service person at Edwards. I’ met him when you had your service department in an old garage across the street from where you are now he has always been polite, respectful and keeping his word. He did a great job on this appointment i mending All loose ends.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the great review, and thank you for being a valued customer. Our goal is Premium Customer Service every time. If there is ever anything you feel we could do to make it even better, please contact me. Ed Burton. Customer Experience Manager. edwardb@edwardsautogroup.com I would love to hear from you.