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Cardinal Buick GMC Inc.

(206 reviews)
Visit Cardinal Buick GMC Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (618) 310-0928 (618) 310-0928
Used (618) 509-5053 (618) 509-5053
Service (618) 509-5054 (618) 509-5054

Reviews

(206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cardinal Buick GMC Inc. from DealerRater.

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AMAZING Customer Service

Thomas was great! I went in looking for a new car and left with exactly what I wanted. Mark the sales manager popped by to say hello and the environment was just so refreshing. The entire process was smooth and easy. I felt like I was there with lifelong friends. I was able to laugh and joke with all the employees. It really was a breath of fresh air with the way the world is now. Thanks for EVERYTHING! Thomas gets a 10/10 from me any day and a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thrilled to hear you had such an exceptional experience here at Cardinal Buick GMC! We appreciate your feedback.

I love Cardinal Buick.

I had a great experience at Cardinal Buick! I recommend them even if you have poor credit. They can find a lender. Great place to buy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your recommendation and feedback! At Cardinal Buick GMC we are always striving for excellent customer service.

Exceed Expectations

Cody was an awesome sales rep. Very thorough and knowledgeable. All around great experience from sales to finance. Highly recommend Cardinal if you are looking for used or new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback! We are delighted to hear you had such a great experience making a purchase from our dealership. Welcome to the Cardinal family!

Customer

Bruno was more than nice and very informative about vehicle purchased. His approach to selling a vehicle was excellent and welcomed. Not pushy at all. Best of luck to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jim and Cynthia, I wish you the best as well. I appreciate the opportunity you gave me to be your car salesman for life and crest such an unforgettable memory ?

Phenomenal customer service

Amanda and Alejandro were absolutely phenomenal from start to finish in our buying process. They were patient with us and they answered every question we had with transparency and professionalism. This was without a doubt my best car buying experience and I cannot say enough positive things about both our representatives and the dealership as a whole. On a scale of 5 stars I’d give a 6 if I could!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback. We are so happy to hear about your exceptional service. Congrats on your purchase and welcome to the Cardinal family!

Great customer service

I would like thank Johnny Dancy and Visha for going up and above they did a awesome job i just want to say to them thank you both.God bless you both.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your business and congrats on your new vehicle! Welcome to the Cardinal family!

Buyer

Cameron really work hard to get me a new car, even with a bankruptcy he was able to get me in a nice car, and because I live in St. Louis and was really press for time that day and had to leave, Cameron brought the car to me Out standing!!! I recommended anybody to go see Camerson Nelson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, so glad you had such a great experience and welcome to the Cardinal family!

New vehicle purchase!

Garrett was amazing, very friendly and made sure we was comfortable with everything! He was eager to help our son find a vehicle for his first ever purchase when other car salesmen’s at other dealerships made him feel like he was a burden. He actually made my son feel proud and pumped him up about it!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Customer service is of upmost importance to us at Cardinal Buick GMC, glad you had such an excellent experience!

New truck fever

Garrett was very friendly. He did an excellent job going over features of the new 2021 Sierra 1500 and asked several times if we had questions. Personnel were dressed professionally and greeted all that came into the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

At Cardinal Buick GMC we strive to provide our customers with top notch customer service. Thanks for the review and welcome to the Cardinal family!

Garrett was so awesome!!

Garrett and Justin were amazing!! I have bought cars here before and Im never disappointed. Excellent service great sales reps and a great overall experience. Left happy with my new 2021 Acadia!! 😁😁😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!