Reviews
Write a reviewI found a car at their dealership through Carfax.
I found a car at their dealership through Carfax. I inquired, and Alex was quick to respond. He answered all my questions and I feel I got the car at a reasonable price. The deal was all done via email and docusign. They are delivering the car to me since I live out of state. All was a great experience and I would recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Great service, speedy oil change. Very friendly staff. Sat and talked with CJ for over an hour, even though my truck was done, totally lost track of time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Darrel: We value your continued business with Griffin Chrysler Dodge Jeep RAM. Thank you! We appreciate to opportunity to service your 2018 RAM 1500. And, we hope to see you again at 1121 S. Main Street when the need arises. Take care!
Nothing But Awesome for me
In the day of computers and phones acting like computers. These people have the best mix! Hands down! I was able to get info by text. Setup financing and setup a test drive via computer. But as it neared time to interact with humans, well I was pleasantly surprised. The whole team brought their A game today. Test drive, assement of my car, loan papers signed, and driving away in less than 2 hours. Why is this important? Because I have bought cars used and new. It took all day. From doors open to just before the door locked. I do not kid! I will be back even if it took 2 hours one way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Midwest Guy! We love reading your feedback about your experience with Griffin Chrysler Dodge Jeep RAM of Jefferson. It means a lot to us to gain a new customer...and a fan! Thank you for your business and this recommendation of our services. We hope you enjoy the roads ahead in your new vehicle and think of us again in the future if the need arises. Take care!
New car purchase
I have purchased many new vehicles from Tammy and the staff and have always been very satisfied. I feel like there is no reason to waste my time shopping around just go here and you will get what you want for the right price. Don't be fooled by the large dealerships just go see Tammy and her staff and you won't be disappointed. Thank you Tammy for everything you have done for me and my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oh, we so appreciate your repeat business! Thank you. Tammy and the entire staff at Griffin Chrysler Dodge Jeep Ram of Jefferson are thrilled to have been able to serve you. Please let us know when we can do more for you!
Love my Jeep
Tammy always does a great job. I have bought many vehicles and everything is always great with sales, service and the whole staff. I will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this feedback! Griffin (and Tammy) love hearing from you. We appreciate your (repeat)business and value your recommendation. Take care in that new set of wheels!
New Jeep
Very happy with the customer service and salesman! I liked that they took the time to explain everything to me and worked with what was in my price range
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback on your visit to our dealership. Griffin truly appreciates you taking the time. And, we value your business! Please let us know if we can do any more for you. Take care.
I Always feel good about working with Griffin
Whether I am buying, trading in, getting service, or just looking for advice Griffin is where I go. They are trustworthy and very fair to work with in any department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for saying so! We really appreciate the review as well as your repeat business! Griffin is feeling really welcomed in our newest dealership. And, we know recommendations from our customers are key to our growth. Take care and let us know if we can be of further service.
New 2018 Indigo Blue Dodge Charger GT
A few months ago I went to Griffin Dodge in the hopes of trading in my 2017 dodge charger 2wd for a 2018 charger gt. I first met with Ashley who happened to be outside, at the time, working with another customer and seen me checking the lot. She immediately met me with a smile and offered to help me in a minute. From then on she became the nicest, most pleasant, sales consultant I've ever had the pleasure of dealing with!!! She understood my wants and needs and didn't, for one second, try selling me on anything other than my affordable dream car!! She then referred me to Greg Lang to check out financing. One thing is for sure, Greg is an absolute genius when it comes to finding discounts, rebates, etc!!! In my opinion, don't leave anything off the table. Let him know your situation, other cars owned or leased, etc!! He helped save me $1000's more than I thought was possible!! The only bad thing was is that it took me a couple months to get it. That was only cause I needed to increase my score a bit. When all was said and done, Ashley personally went to Iowa to pick up my new ride!!! I couldn't be happier with my decision to stop by Griffin Dodge from beginning to end of the searching/buying process!! I HIGHLY RECOMMEND Griffin Dodge to all who may need a vehicle in the future!! To Ashley and Greg...2 Thumbs Up!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We truly appreciate your feedback on your experience at Griffin. Please know our staff values your comments and your business!! We wish you all the best with your new vehicle. And, we want to stress what a pleasure it was to help you find your dream car!
David Hein
We had a very good experience with our Sales Rep Moises, the Used Car Manager Pete, and Greg Lang. They answered our questions and very helpful. We give the whole experience a 5 star.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi David and thank you for your comments. Griffin and our staff certainly appreciate your taking the time to leave them. We are pleased that all went well with your visit to our dealership as we strive to deliver excellent customer service. Take care and please know we appreciate your business.
Excellent customer service
From start to finish, excellent!!! From sales to finance, excellent! You definitely captured my business going forward! And a great job fixing the hail damage on my prior vehicle!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Carmen, for your great review of your experience with Griffin. We certainly were happy to help and appreciate your business. Take care and see you down the road.