Riverside Buick GMC

4.4 out of 5 4.4
Rectangle 48
Sales
Service Closed

Riverside Buick GMC Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2019

Welcome to the all NEW Riverside Buick GMC dealership in Cartersville, GA. We welcome you to come by and see the New an

...

d Used inventory along with our Service Department all under New Management! We are a No hassle dealership. We Make It Easy!

"At Riverside Buick GMC We Make It Easy!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
89 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    February 12, 2019

    Bought a used car here. Was sold a 3 year “bumper to bumper” warranty l, despite my hesitation, was repeatedly assured that everything, other than regular... maintenance (brakes, oil changes, tires, etc) would be completely covered by this warranty. This was pushed by the “finance guy”, aka total lying slimeball. Also, after the purchase, as we were leaving, the sales guy, completely unsolicited, came over to us to thank us and tell us that we were entitled to the first two oil changes, and 1 detail, at no charge. At the first required oil change, I made an appointment, also describing a small issue we were having with the reverse lights. Naively believing what I had been told sbout the warranty purchased, even though no additional information was ever sent, and multiple calls to the dealership inquiring about the warranty, were never answered definitively, I took the car for the scheduled maintenance. Upon arrival, no one was able to recognize the warranty that they, the very same dealership had sold. After more than 30 minutes of being bounced around, I was finally told that “they would see what they could do”, but the salesman that made the promise of the first two oil changes being complimentary, was not available, and they were unable to fulfill his “promise”, and they said they had no phone number to contact him. (What employer in this planet doesn’t have phone numbers for their employees?) I don’t want to disparage the service reception personnel, as they were very nice. In the end, I was informed that the warranty only covered the drive train. The “bumper to bumper” bit was a complete lie by the “finance manager”, just as the “2 free oil changes and 1 detail” was a lie by the salesman. The latter was an unnecessary lie, since nothing was asked for or expected. The former lie by the “finance manager” was malicious and intentional, a total misrepresentation of what was being sold. At the end, I declined to pay the nearly $50 for the “free” oil change I was promised, and the dealership repaired the alleged “blown fuses” that caused the lighting problem. Bottom line - this dealership is stocked with bottom feeding liars. Don’t trust ANYTHING they say. Get EVERYTHING in writing, down to the last and most minute detail. This is the nightmare “used car dealer” we have all read about. Still existing, still stealing. Don’t do business with these low life’s.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 3.0 out of 5
    January 22, 2019

    We bought our car at Rome GA location. Go to Cartersville for service- more convenient. I scheduled oil change online for this past Saturday. Never received... confirmation via email/phone call. Turns out, location not open on weekend. 2 hour wait with appointment during week. Had to remind them to top off fluids & put sticker on windshield. Ridiculous. Otherwise, waiting area is nice. Stocked with drinks, snacks, comfortable seats & tv.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 26, 2018

    Great deals. Honest & upfront with you. Quick processing. Best experience I've ever had purchasing a new vehicle. Bought a truck and SUV in the last... 6 months from them. Destroyed the deal offered me at a Kennesaw Buick/GMC dealership. (No name mentioned)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2018

    Absolutely one of the best dealerships Ive been too. Everyone was friendly and knowledgeable. Will definitely be back! Was in and out fast! Riverside Rocks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 12, 2018

    Well they sold me a truck and I am not easy they let me do my own thinking I am not very good at this

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 11, 2018

    A great salesman / dealership! would recommend to anyone! It's nice to go into a dealership and not be pressured. I will not use another dealership from... now on, they had the best price out the door out of four dealerships I visited

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 9, 2018

    Friendly professional service, live work buy local! Great truck local dealer for a local company keeping business local, David did a professional job... taking care of me

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 9, 2018

    I want to start by saying what a great experience me and my wife Pam had Friday night at Riverside GMC in Cartersville. Not only was David very knowledgeable... but he wasn???t your typical pushy sales person. We went back the next day in daylight setting and purchased the GMC Yukon Denali. Great vehicle and great experience. Thank you David. Mark and Pam Sullins

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2018

    It was a very easy process to buy my new Sierra because they were so willing to help and accommodate me. Even with another signed they were willing to... travel to them instead of making them come to the dealership. My salesman was awesome!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 7, 2018

    I made an APPOINTMENT for an oil change and tire rotation.. I had to wait an hour and half. An oil change and tire rotation shouldn???t even take 30 minutes.... WHY DO I MAKE AN APPOUNTMENT if you aren???t going to stand by the times.. oh, and my appointment was at 8:15! I was the first one there ! And this was not the first time this dealership done this to me.. DO YOU NOT THINK MY TIME IS AS VALUABLE AS YOURS! Unbelievable ..I will not return. And I will not recommend a GMC to any one!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews