Reviews
Write a reviewGreat
My boyfriend and I went to Riverside over the weekend, although we did not go through with buying a vehicle, we had Matthew as our representative, and he was great. Very polite, understanding, and made us feel comfortable. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kayla, thank you for this great review. Glad to hear that Matthew represented our dealership well. Look forward to seeing you again soon. Would love to earn your business.
Great Job Riverside Auto Cartersville
Belinda at service desk is a very professional and customer first minded lady who answered all of my questions before taking my vehicle. I waited on my vehicle which was having an oil change, tire rotations, and recall item fixed and was impressed with the quality job and timely manner in which it was completed. Very Happy Riverside Auto Group now owns this because the last owner of this bordered unethical in terms of service and price. .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf us all of us at Riverside Buick GMC, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Belinda. We will be sharing your feedback amongst our team. Thank you for your business. We're glad to be in Cartersville as well.
Satisfied with service center and initial work performed.
The service center completed their work in the time frame they committed and identified the problem I had described with the transmission. I will drive the truck for twice the mileage they requested before taking the next step to resolve the problem. So far after 200 miles there has been no improvement.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 STAR recommendation. We look forward to working with you soon. We appreciate your business. All the best
MY RIVERSIDE BUICK GMC EXPERIENCE.
MYEXPERIENCE AT RIVERSIDE BUICK GMC WAS VERY PLEASANT,. THE SERVICE MANAGER WAS COURTEOUS, THE CONVERSATION WAS ENGAGING AND THE AND I WAS KEPT ABREAST OF ALL THE WORK THAT WAS PERFORMED.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5 STAR review! Glad we were able to make your experience a pleasant one. Look forward to seeing you soon.
Great people
I had a great sale's person and the crew stayed after hours to make sure I was satisfied with the purchase of my new GMC
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Riverside Buick GMC with only the best there is to offer. It’s so nice to hear that Jarod and Dakota helped to make your experience such a positive one. Enjoy your new GMC! All the best!
Good buying experience
Very attentive, very helpful. Kaemon and his team cater to your needs, unlike competitors who try to sell you what they feel you need or what they want to push...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn’t be happier that Kaemon and the team provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Riverside Buick GMC team. We hope you are enjoying your new vehicle, please come back to visit anytime! All the best to you!
Good experience
David was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service very friendly and not pushy Their lifetime warranty is awesome and doesn’t cost extra!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello Warren787, We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Riverside Buick GMC in Cartersville, GA. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Doug H.
A plastic screw fell off of my door.
They fixed my door while I waited on it. I thought they all were very nice! they replaced a plastic screw that they had to order.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Eva, On behalf us all of us at Riverside Buick GMC, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Trent. We will be sharing your feedback amongst our team. All the best!
Great Customer Experience
Sales person Kaemon paid attention to what I wanted/needed and addressed that specifically. That is very much in contrast to other dealers, including the dealer where I bought my previous vehicle. Their lifetime warranty is awesome and doesn’t cost extra! Just a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn’t be happier that Kaemon and the team provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Riverside Buick GMC team. We hope you are enjoying your new vehicle, please come back to visit anytime! All the best to you!
Awesome experience
They helped me get exactly what i was looking for! Great people and very helpful. Will definitely be back woth future business. Live my vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience with Riverside Buick GMC and Derek. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Derek and the team will be thrilled to hear your feedback!