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Don Hattan Ford

(217 reviews)

Reviews

(217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I appreciate our Don Hattan Ford dealership Service

I appreciate our Don Hattan Ford dealership Service department. They are helpful and very accomodating according to our needs and are attentive to what we are saying/explaining when dealing with them. Every time I need service or repairs it is easy to make appointments and have them be prompt to that time. Wait time or pick up is efficiently done and often shorter periods of time than expected. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Walter, thank you for your kind review; we are happy to pass along your comments to the team here at Don Hattan Ford, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Had wonderful trade transaction dealing with Stephanie.

Had wonderful trade transaction dealing with Stephanie. She was very helpful in the selection process and very pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, William! We’re thrilled to hear you had a wonderful trade transaction with Stephanie at Don Hattan Ford. She takes great pride in helping our customers find the right vehicle. We appreciate your positive feedback and look forward to seeing you again! Sincerely, Don Hattan Ford

Don Hattan Ford and Austin were very professional and

Don Hattan Ford and Austin were very professional and gave me a great deal on a new F150.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Tucker, for your fantastic review! We’re thrilled to hear that you had a great experience with us at Don Hattan Ford and that you received a great deal on your new F-150. We appreciate your kind words and look forward to assisting you again in the future! Enjoy your new truck! Sincerely, Don Hattan Ford

Purchased a new F150 from Kaden and he made the whole

Purchased a new F150 from Kaden and he made the whole transaction as seamless and easy as possible. He went above and beyond by coming in on his day off to ensure that I was taken care of in a timely manner. A great salesman and a great dealership to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to share your positive experience! We're thrilled to hear that Kaden went above and beyond to make your new F150 purchase seamless and enjoyable. At Don Hattan Ford, we strive to provide excellent service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Don Hattan Ford

Kaden Wilson , sales rep, personable knowledgeable,

Kaden Wilson , sales rep, personable knowledgeable, great guy ! Will reffer friends ,and family . Thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Daniel! We’re thrilled to hear about your positive experience with our sales representative. At Don Hattan Ford, we strive to ensure that every customer feels well taken care of. We truly appreciate your referrals and look forward to serving you, your friends, and family in the future! Sincerely, Don Hattan Ford

Tory was very laid back as a salesman.

Tory was very laid back as a salesman. Worked with us on the cost and gave us good money on our trade in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your kind words! We're thrilled to hear that Tory provided you with a laid-back and positive experience at Don Hattan Ford. It's great to know you felt supported during the trade-in process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Don Hattan Ford

Had a great experience buying my vehicle from these guys

Had a great experience buying my vehicle from these guys would highly recommend seeing them first if you are looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience buying your vehicle from Don Hattan Ford. We appreciate your recommendation and hope to see you again for all your future vehicle needs! Sincerely, Don Hattan Ford

Went in looking for a car to replace mine that got

Went in looking for a car to replace mine that got totaled. Josh helped me find the perfect car and I?m happy with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Tanner, we're happy you found our staff to be helpful during your experience here at Don Hattan Ford, Inc.. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Josh was so kind and helpful while I tried to decide

Josh was so kind and helpful while I tried to decide which vehicle to purchase! I loved his personality and enjoyed his professional work ethic. Michah helped us through the financial process and was a great help!! Will definitely go back to Don Hattan. Thank You Josh!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, and for recognizing Josh and Michah’s efforts! We’re thrilled to hear that their kindness and professionalism made your vehicle purchasing experience enjoyable. We look forward to welcoming you back to Don Hattan Ford in the future. Safe travels with your new vehicle! Sincerely, Don Hattan Ford

We just purchased a 2018 Kia from the west side used

We just purchased a 2018 Kia from the west side used location. Nate was our salesman. He was great! No pressure and handled all our questions. Went out of his way to make himself available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear about your experience purchasing a 2018 Kia from our west-side used location. It's great to know that Nate provided you with helpful, pressure-free service and was attentive to your questions. We appreciate your feedback and hope to see you again at Don Hattan Ford! Sincerely, Don Hattan Ford