Reviews
Awesome experience at Renton CDJR
I had a great experience. Ali my sales rep, was great to work with, always responsive, and has an awesome attitude. Highly recommend buying a vehicle here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Experience
My salesperson- Ramon was definitely seasoned. I felt no pressure during my purchase experience. I called ahead, let him know what vehicles I was interested in, I showed up, he had those same vehicles ready for me to test drive in the order I wanted to drive them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
STEER CLEAR!! HIDDEN FEES!
My wife and I were in the area just shopping around so I decided to look at trucks in the area. I found a great looking truck so decided to come in and take a look at it. After taking it for a test drive, we sat down to take a look at numbers. I am absolutely disgusted with the nonnegotiable fees that they add to the price. $3,200 for a wash and detail? (Shadow and NW protection) Seriously?! Nonnegotiable! What?! $18,000 truck went to over $23,000 in fees that are nonnegotiable. Save your money and go elsewhere. Not even worth the time. STEER CLEAR!
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service Maintenance
Fast and efficient service! My service agent, Andrew was very helpful, nice and easy to work with. Highly recommend this dealership! Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Found my Jeep
Awesome Jeep Grand Cherokee buying experience. Ask for Tony... He will get you a great deal on the vehicle you are shopping for... mark my word!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst after Sales support
Sales convinced me to buy Jeep with non working Radio (My bad) that was to be fixed next day and after numerous calls after sale, I got a service appointment a month later only to learn that they will not fix it and I should work with Cartoys like company to get it fixed. So annoying, I could have fixed it a month ago if thats what they wanted me to wait for.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
AVOID!
I highly recommend avoiding this dealership based on my personal experience and opinion of the service department. From excess costs to one-way communication with inability to maintain repair completion date.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Disappointed last visit
I made an appointment for oil change and service. I showed up early and they told me the guy I was scheduled with was off and I had to wait up to 2 hours to be seen. Not to mention the guy that informed me of all this was totally unbothered of this inconvenience. I understand people have bad days. But please be courteous thats free!! What was the point of the appointment??
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly and thorough service
Anil Askar helped us with a test drive at Renton Chrysler Dodge Jeep Ram. He was efficient, on-time, friendly. He answered all of our questions. When he did not know the answer, he talked to others in the dealer to find the answer for us. I would recommend him and Renton Chrysler Dodge Jeep Ram dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Awesome Jee Dealer
Ali was super helpful and explained everything to make sure o got the best deal for me! All the staff made to help me out when I needed it. Couldn’t be happier with my new jeep!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase