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Renton Chrysler Dodge Jeep Ram

(152 reviews)
Visit Renton Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome experience at Renton CDJR

I had a great experience. Ali my sales rep, was great to work with, always responsive, and has an awesome attitude. Highly recommend buying a vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Experience

My salesperson- Ramon was definitely seasoned. I felt no pressure during my purchase experience. I called ahead, let him know what vehicles I was interested in, I showed up, he had those same vehicles ready for me to test drive in the order I wanted to drive them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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STEER CLEAR!! HIDDEN FEES!

My wife and I were in the area just shopping around so I decided to look at trucks in the area. I found a great looking truck so decided to come in and take a look at it. After taking it for a test drive, we sat down to take a look at numbers. I am absolutely disgusted with the nonnegotiable fees that they add to the price. $3,200 for a wash and detail? (Shadow and NW protection) Seriously?! Nonnegotiable! What?! $18,000 truck went to over $23,000 in fees that are nonnegotiable. Save your money and go elsewhere. Not even worth the time. STEER CLEAR!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Service Maintenance

Fast and efficient service! My service agent, Andrew was very helpful, nice and easy to work with. Highly recommend this dealership! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Found my Jeep

Awesome Jeep Grand Cherokee buying experience. Ask for Tony... He will get you a great deal on the vehicle you are shopping for... mark my word!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst after Sales support

Sales convinced me to buy Jeep with non working Radio (My bad) that was to be fixed next day and after numerous calls after sale, I got a service appointment a month later only to learn that they will not fix it and I should work with Cartoys like company to get it fixed. So annoying, I could have fixed it a month ago if thats what they wanted me to wait for.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AVOID!

I highly recommend avoiding this dealership based on my personal experience and opinion of the service department. From excess costs to one-way communication with inability to maintain repair completion date.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Disappointed last visit

I made an appointment for oil change and service. I showed up early and they told me the guy I was scheduled with was off and I had to wait up to 2 hours to be seen. Not to mention the guy that informed me of all this was totally unbothered of this inconvenience. I understand people have bad days. But please be courteous thats free!! What was the point of the appointment??

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly and thorough service

Anil Askar helped us with a test drive at Renton Chrysler Dodge Jeep Ram. He was efficient, on-time, friendly. He answered all of our questions. When he did not know the answer, he talked to others in the dealer to find the answer for us. I would recommend him and Renton Chrysler Dodge Jeep Ram dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Awesome Jee Dealer

Ali was super helpful and explained everything to make sure o got the best deal for me! All the staff made to help me out when I needed it. Couldn’t be happier with my new jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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