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Videon Chevrolet of Phoenixville

(594 reviews)
Visit Videon Chevrolet of Phoenixville
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award

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New (610) 482-4515 (610) 482-4515
Used (610) 482-4325 (610) 482-4325
Service (610) 482-4423 (610) 482-4423

Inventory

See all 109 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2018.
Videon Chevrolet is your trusted, local, family-owned and -operated dealership in Phoenixville, PA. The Videon family of dealerships has been serving customers since 1954. Whether you are looking to buy a new or pre-owned car, truck, or SUV, get your vehicle serviced, or order parts or accessories, you can expect to be treated like a part of the Videon Chevrolet family from the moment you walk through our doors. Our Product Specialists and management team in the showroom are friendly, knowledgeable, and dedicated to assisting you with finding the right vehicle for you at the right price.
Videon means Value.

Service center

Phone number (610) 482-4423

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(594 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Videon Chevrolet of Phoenixville from DealerRater.

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Videon has consistently provided our auto-service needs

Videon has consistently provided our auto-service needs with professionalism and excellent customer service. The staff there are wonderful! Our thanks to you all!

Videon has consistently provided our auto-service needs

Videon has consistently provided our auto-service needs with professionalism and excellent customer service. The staff there are wonderful! Our thanks to you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a very very pleasant experience buying my new

I had a very very pleasant experience buying my new Equinox!!! Colin Rezer made things very easy - answered all of my questions; before the sale and even a few days after!!

I had a very very pleasant experience buying my new

I had a very very pleasant experience buying my new Equinox!!! Colin Rezer made things very easy - answered all of my questions; before the sale and even a few days after!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had an amazing experience purchasing a vehicle from

I had an amazing experience purchasing a vehicle from Videon Chevrolet of Phoenixville. Colin and his manager were very nice!

I had an amazing experience purchasing a vehicle from

I had an amazing experience purchasing a vehicle from Videon Chevrolet of Phoenixville. Colin and his manager were very nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Smooth and easy interaction.

Smooth and easy interaction. Colin did a great job as my salesman, answered all my questions and helped set up my Bluetooth.

Smooth and easy interaction.

Smooth and easy interaction. Colin did a great job as my salesman, answered all my questions and helped set up my Bluetooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I had the best experience Colin was great and very

I had the best experience Colin was great and very informative about the vehicle I purchased the whole staff was super friendly and welcoming I would definitely recommend videon to all my friends and family best car buying experience I've had

I had the best experience Colin was great and very

I had the best experience Colin was great and very informative about the vehicle I purchased the whole staff was super friendly and welcoming I would definitely recommend videon to all my friends and family best car buying experience I've had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great experience.

Great experience. Mark made the whole process very easy and not stressful. Made some new friends along the way which usually isn’t the outcome working with car dealers in general

Great experience.

Great experience. Mark made the whole process very easy and not stressful. Made some new friends along the way which usually isn’t the outcome working with car dealers in general

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kind, Helpful and knowledgeable, the team at Videon

Kind, Helpful and knowledgeable, the team at Videon Chevrolet made the car-purchasing experience a pleasant one. Would recommend to others for future car purchases.

Kind, Helpful and knowledgeable, the team at Videon

Kind, Helpful and knowledgeable, the team at Videon Chevrolet made the car-purchasing experience a pleasant one. Would recommend to others for future car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Had a mixed experience with Videon.

Had a mixed experience with Videon. The pros: Had a bulge in the side wall which they did take care of. My parking brake was not holding on my steep driveway, they did tighten. I do thank them for these items. The issues, when I purchased the car was told they would get me a great rate since my credit was so good. Rate given was 8.99% didn't think much of at the time since it was basically the same as I was quoted for other cars looked at. The next day I realized I was taken advantage of since the other cars were older and tend to have higher interest rates. So I was luckily able to refinance with a local bank for 5.49%. So make sure you either have financing in place before going there or pay cash. They are not out to help you. One other issue was the coolant reservoir was not full, they tried to take care of it. They said it was where it needed to be but didn't even come up to the low level on the reservoir. Had to take it to another shop and have them verify no leaks just still very low for some reason. The last was I heard a little noise from the rear on the test drive which didn't really get too loud. After having the car and driving further the noise was much louder and I figured it was an all-wheel drive vehicle and maybe a little louder than usual since base model with minimal sound insulation. A friend stated it sounded like a wheel bearing. Back to another shop and they confirmed the one rear wheel bearing is extremely noisy and the other one noisy but not as bad as the other. Was told the one needs to be replaced and the other should be since already noisy as well. While it was in I asked them to look at another noise that turned out to be a rusted heat shield rubbing on exhaust. Chevy did look at car but said in their opinion a noisy bearing is not a bad bearing and to replace it is just the other shop's opinion. KBB and many others' opinions is to replace when noisy. After 1.5 months of ownership regretting my purchase from this dealer.

Had a mixed experience with Videon.

Had a mixed experience with Videon. The pros: Had a bulge in the side wall which they did take care of. My parking brake was not holding on my steep driveway, they did tighten. I do thank them for these items. The issues, when I purchased the car was told they would get me a great rate since my credit was so good. Rate given was 8.99% didn't think much of at the time since it was basically the same as I was quoted for other cars looked at. The next day I realized I was taken advantage of since the other cars were older and tend to have higher interest rates. So I was luckily able to refinance with a local bank for 5.49%. So make sure you either have financing in place before going there or pay cash. They are not out to help you. One other issue was the coolant reservoir was not full, they tried to take care of it. They said it was where it needed to be but didn't even come up to the low level on the reservoir. Had to take it to another shop and have them verify no leaks just still very low for some reason. The last was I heard a little noise from the rear on the test drive which didn't really get too loud. After having the car and driving further the noise was much louder and I figured it was an all-wheel drive vehicle and maybe a little louder than usual since base model with minimal sound insulation. A friend stated it sounded like a wheel bearing. Back to another shop and they confirmed the one rear wheel bearing is extremely noisy and the other one noisy but not as bad as the other. Was told the one needs to be replaced and the other should be since already noisy as well. While it was in I asked them to look at another noise that turned out to be a rusted heat shield rubbing on exhaust. Chevy did look at car but said in their opinion a noisy bearing is not a bad bearing and to replace it is just the other shop's opinion. KBB and many others' opinions is to replace when noisy. After 1.5 months of ownership regretting my purchase from this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Excellante place to do business and would highly

Excellante place to do business and would highly recommend others do as well. Will be back again in the near future to buy another new car.

Excellante place to do business and would highly

Excellante place to do business and would highly recommend others do as well. Will be back again in the near future to buy another new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Mark is helpful, patient and just a nice guy in general!

Mark is helpful, patient and just a nice guy in general! Not to mention his knowledge on the vehicles.

Mark is helpful, patient and just a nice guy in general!

Mark is helpful, patient and just a nice guy in general! Not to mention his knowledge on the vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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