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Tim Short Mitsubishi

(518 reviews)
Visit Tim Short Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (931) 266-4437 (931) 266-4437
Used (931) 241-4854 (931) 241-4854
Service (931) 538-3996 (931) 538-3996

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tim Short Mitsubishi from DealerRater.

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Outstanding to deal with.

Outstanding to deal with. I bought an outlander for my daughter it had a dent on it and the manager said don’t worry about he would get it pulled out for no cost. Just bring it back when I could. Easy 5 star

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Chrispigg1, we're happy to hear you had such a positive experience with our team!

It was a fast an easy process even with a trade in.

It was a fast an easy process even with a trade in. I would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jspencerav13, thank you for taking the time to leave a review for us at Tim Short Mitsubishi. We're happy we could meet your expectations!

amazing customer service and great prices , will be

amazing customer service and great prices , will be returning for all of my automotive needs

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Johnadams16, thank you for your kind words and this wonderful review!

I don’t know Juan.

I don’t know Juan. Charley was our dealer. He went above to help us get the car we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review!

The service department is amazing and I mean amazing.

The service department is amazing and I mean amazing. I had new more aggressive tires put on my new vehicle a few days after purchase and the service department made me feel like I was with family. Tonya and her staff were incredible at making us feel at home, updated on vehicle and comfortable. Tonya even offered for us to use her personal vehicle because there we no loners available. The parts department staff was amazing too, they genuinely tried to help us and make us feel comfortable. We were offered snacks and drinks multiple times. Simply amazing. I have had many cars serviced over the years, and the service and parts staff at Tim Short Mitsubishi has been the best I've ever had!!! Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Quality Cars, lifetime warranties and wonderful people!

Quality Cars, lifetime warranties and wonderful people! The Best that Clarksville has to offer all in one place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

I have purchased 2 cars at tim short Mitsubishi and I am

I have purchased 2 cars at tim short Mitsubishi and I am very pleased with the service. I will definitely refer friends and family looking for an automobile with excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We really appreciate your feedback!

Exlente la atención recibida por parte de los

Exlente la atención recibida por parte de los trabajadores que me atendieron...estoy muy satisfecho en general...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience!

Tanja is a rock star!

Tanja is a rock star! She's always on top of everything, grabbing work orders, checking on statuses and filling in for the cashier when she's away from her desk. She's a great listener and is very transparent about what to expect so there are no surprises!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Tim Short Mitsubishi!

Test drove a truck and told them that we would be right

Test drove a truck and told them that we would be right back with our trade in that we wanted to purchase it. In the 45 minutes that we took to get back, he called his neighbor to put a deposit on the truck. We will not be back and this is no way to do business!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

We regret to hear that you had this experience with us.