#1 Cochran Nissan Monroeville

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 22, 2019

    I purchased a 2017 Nissan Maxima Platinum and couldn't be happier! The salesman, Louis, couldn't have been nicer! Same can be said about all of the other... employees. The prices are great and you don't feel you are being cheated. The inside of the dealership is mostly clear glass walls so you can see everything that's going on, no having the salesperson walk away to "talk to their manager" when they are in fact just checking their phone and wasting time. Overall, I cannot praise them enough! I could rate them higher, i would.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're happy to hear that you had such a great experience with us. Thank you for giving us the opportunity to assist in your search for the right vehic...le. Enjoy your Maxima!

  • 5.0 out of 5
    November 15, 2019

    I visited several dealerships prior to making my purchase at #1 Cochran nissan Monroeville . We were previous nissan owners and had purchased when the... dealership was Pittsburgh East. I was never greeted at other dealerships I was also pestered by other dealerships after submitting my inquiry. I submitted an inquiry online and was texted as per my preferences regarding the vehicle I was interested in almost immediately. Andrew was great he did not force us or push anything on us he let us pick the vehicle we were interested in. I was in a pretty bad car accident and wanted an suv as I no longer felt safe in sedans. We were waiting on our insurance check and was very patient with us and understanding and even worked with us and made sure that no one else purchased the vehicle I wanted. Once the check cleared my fiancé and I immediately rushed to the dealership to pick up my car. I ended up adding more than I thought and am going to have some accessories added shortly to make it even more my car. So far my car has met and exceeded my expectations. I also like that Cochran includes inspections for life and provides water, coffee and popcorn while you wait. Thank you for the great experience

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    The decision to buy a vehicle is stressful enough. We want to make sure that the rest of the process is as smooth as possible. We thank you for your ...kind words, as well as the opportunity to help you find the vehicle that best suits your needs. We look forward to seeing you on the road!

  • 1.0 out of 5
    September 5, 2019

    Purchased a certified pre-owned only to find out that the exhaust has extensive rust which Cochran's says is normal for a car that's a year old. They... also had to replace the windshield and now the sensors don't work correctly for the automatic wipers after two attempts at fixing it and they also dented the chrome trim piece above the windshield. Oh, and they forged my name on the certified pre-owned checklist. Save your time and hassle and go somewhere else.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're very sorry to hear that you have not been pleased with your experience. We would like to look further into this for you. If you could email mor...e information to feedback@cochran.com, our Customer Care team can discuss a solution to your liking.

  • 5.0 out of 5
    August 30, 2019

    The Nissan Altima S is a fantastic deal to start with. and then I was given a trade-in that exceeded the book value. From a rear-wheel drive to an All-Wheel... drive at half the price other models sell for. The salesmen and their sales approach is professional and low-key - and that is a relaxing quality./

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for giving us the opportunity to create such a great car-buying experience for you. We look forward to seeing you on the road. Enjoy your ne...w Altima!

  • 4.0 out of 5
    April 12, 2019

    It started out as shaky but Ryan and Brian went above and beyond to make things right. These two were very personable and knowledgeable. I appreciate all... the time they spent helping Me and my Father-in-law purchase a vehicle for my Daughter. I felt like we knew Ryan for years he’s a great guy and is good at his job.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're happy to hear that you were pleased with the outcome. It's our pleasure helping you find the right vehicle for your daughter. We look forward to... seeing you all on the road.

  • 5.0 out of 5
    December 17, 2018

    Both Rob and Lisa in Finance were very nice and professional and worked hard to get me the best deal and payment I felt comfortable with.

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    Shopped for a used car
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    Dealer Response

    We appreciate your kind feedback. Thank you for giving us the opportunity to assist in your search for the right vehicle. We look forward to seeing yo...u on the road.

  • 5.0 out of 5
    November 2, 2018

    Stan and the rest of the team were so helpful and easy to work with! They made the buying process easy and understandable! I would recommend buying, leasing... or servicing your car with #1 Cochran in Monroeville!

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    Shopped for a new car
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  • 5.0 out of 5
    October 17, 2018

    I had a wonderful car buying experience yesterday at the Nissan Monroeville location. I purchased my previous car from the dealership (before it was Cochran)... so I wanted to return. Everyone was helpful and made the process as easy as possible. Only about 2 hours from test drive to purchase! Ralph Nelson was exceptional! He made sure I knew all of the features about the car, took it back to service to be detailed, put on my license plate, answered all questions, etc. I highly recommend this dealership.

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    Shopped for a new car
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  • 5.0 out of 5
    May 28, 2018

    Terrific car-shopping experience at #1Cochran in Monroeville. Worked with Josh Rzepniak who was informative and friendly. I appreciated his no-pressure... approach. Other staff I dealt with were also friendly and efficient. The shop is well-run, clean, and pleasant. I would definitely buy another car there and would work with Josh again.

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    Shopped for a new car
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  • 5.0 out of 5
    May 17, 2018

    I was doing an internet price quote when i received a reply from Chris Refosco of Cochran nissan . told him the situation , I was involved in an accident... where my 9mo. old pathfinder was totaled and was looking for the same model and that I was comparing prices. Chris was the only one that came back with a price that was reasonable ( knowing what I had paid 9mo. ago) and was right up front, didn't try to say things like " just come to the showroom and we will give a good deal" 3 other dealerships did that. Always skeptical, I was leary of weather or not this was a Bait and switch tactic that so many dealerships do. When I arrived at dealership, Chris met me and all was just what he had said, no hidden agenda , no bait and switch, just a wonderful car buying experience!!! from the management, ( Rob ) to the finance lady ( Amanda ) it was a wonderful car buying experience!! I will certainly be returning and referring anyone I know to this dealership!!! Thanks Guys and Amanda!!!

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    Shopped for a new car
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