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Koons Automotive of Fredericksburg South

(296 reviews)
Visit Koons Automotive of Fredericksburg South
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award

Reviews

(296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Automotive of Fredericksburg South from DealerRater.

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Daniel Lugo

This place is wonderful! They have plenty of cars and even some you can request. Danny was the best, he asked me what I wanted and made sure I got it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Danny at koon's!

Remarkable business practices shown to me by Daniel Lugo! I will be back to see him for all future car purchases! I highly recommend you seeing Danny if you need a car and have not so good credit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Doug Feld goes above and beyond!

We were in the process of trying to figure out what kind of vehicle we wanted to buy and had a whole lot of wants/needs...enough to drive a salesperson over the edge...and Doug Feld made us feel like we were not as high maintenance as we knew we were! The man is a saint! He listened to what we were looking for, showed us what was available, not only at their location, but at all other location within the Koonz automotive group, sent us links to vehicles they had in the system and could get to us if necessary, and stayed in contact with us about new vehicles added to their dealerships that met our criteria without overdoing it, unlike other sales people in the business which turned us off completely to their dealerships. He established trust, a relationship and displayed the upmost professionalism. If anyone out there is looking for a car of any kind, Doug Feld is the person you want to have working for you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Experience

Bought a car last night and was helped by Beverly. Beverly was a great. She was very professional and made sure we were comfortable and satisfied before we left the dealership. We will go back if we ever need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Daniel L at koons dealership

I was unsure if I would qualify for a car but After a little bit of looking Danny L found me a beautiful 2015 Toyota Corolla at a great price. I would recommend anyone to come here first and talk to Dannu when trying to find their new car. Thank you to Everybody at Koons Automotive of Fredericksburg South!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Professional easy to work with

I had the pleasure of working with Danny Lugo as our sales representative. He was very efficient and organized. We never felt any pressure and I think I got a great and fair deal. Highly recommend seeing Danny at this location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Koons es lo mejor!

Daniel Lugo era bien bueno!!! Me ayudo con un prestamo y me dio pagos bien bajos! Recomiendo a Daniel Lugo para todo los latinos que quieren un carro!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ask for Justen for a memorable time

The Sales Rep I had during my purchase was Justen Thompson, and I cannot stress enough how great of an experience it was working with him. My wife and I were at the dealership from 10:00am till about close to 3pm. The time was filled with alot of back and forths, questions, and negotiations. The entire time Justen was respectful and engaging, He answered every question we had even if it meant gettign up to go speak with the owner and not a single time was he annoyed with us even as we were playing hardball. Its a guarantee that Justen made our truck buying process a memorable one as he brought a TON of personality to the table which is a first in my experience and will stick with me for many years. In summary if you go to Koons Automotive of Fredricksburg South and you want a memorable car buying experience regardless of you making a purchase or not, ask for Justen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ask for Justen for a Memorable Experience

The Sales Rep I had during my purchase was Justen Thompson, and I cannot stress enough how great of an experience it was working with him. My wife and I were at the dealership from 10:00am till about close to 3pm. The time was filled with alot of back and forths, questions, and negotiations. The entire time Justen was respectful and engaging, He answered every question we had even if it meant gettign up to go speak with the owner and not a single time was he annoyed with us even as we were playing hardball. Its a guarantee that Justen made our truck buying process a memorable one as he brought a TON of personality to the table which is a first in my experience and will stick with me for many years. In summary if you go to Koons Automotive of Fredricksburg South and you want a memorable car buying experience regardless of you making a purchase or not, ask for Justen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Would recommend and definitely come back!

We bought a car from them a few weeks ago. Beverley was simply wonderful... She was honest, knowledgeable and extremely patient with us! I would advise anybody to come here. You will find what you need, at a good price. We will definitely come back here to buy our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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