Landers McLarty Ford of Ft. Payne

My experience with this dealership started off on the right foot, the moment I inquired about my 2011 Chevy that I found online. Not only did they happily... answer all my questions about the car, but they promptly sent me detailed photos that I requested. Then they followed up with me(sure to try and sell a car), but actually wanted to know what I was thinking to see what more they could do to earn my business. But wait: There’s WAY MORE!!! I travel for a living, and I couldn’t make it to Alabama to sign the paperwork. Mr. Logan Walker DROVE to Springfield, MO. at the hotel I was staying, to have me sign the paperwork and drove that night another 8 hours home! Almost two weeks later, the same Mr. Walker picked me up from the airport in Huntsville (over an hour away) and gladly presented a wonderful car to me. It was EXACTLY as described and with already 1500 miles on it, I’ve had zero problems. Tell me where else can you find REAL, HONEST, people that go that far above and beyond?!? I’m beyond impressed and a big Thank you to Logan! Sincerely, Sundance C.

Went in for a prize and found a new car! We didn't have great credit. Surprised that the dealership was able to get financing for us and instead... if a used car we got a new one!

Drew was so helpful and honest. I felt like I was treated absolutely appreciated for shopping at Landers McClarty. I didn’t feet lied to or cheated. Great... experience. I left with 2 brand new vehicles.

False advertising! Called on a truck from an advertisement and they wouldn’t honor it. They said they couldn’t find the advertisement and while... I was on the phone with them they changed the listing. Complete fraudulent and I wouldn’t trust them from the word go. After I kept calling back several times to try and speak with a manager and being sent to voicemail after voice mail, they realized I wasn’t going away and I finally got to confront a manager and he said they don’t know what happened? Again a complete lie. So I told him that I owed a business myself and false advertising is against the law and he said that they wouldn’t be held accountable even though again they changed the advertisement while we were on the phone with me. I asked him if this is the story he was sticking with and he said yup. Not my kind of people here I would say very sneaky and unprofessional. Anyone even thinking of purchasing a vehicle run away from this place they are dishonest and ready to scam you. Do not believe anything they say.