Skip to main content

Downtown Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–2:00pm Closed
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great service

Very friendly staff who are fast and professional. I can not rate the sales department, if you have the right truck I would consider a trade in.

Great service

Very friendly staff who are fast and professional. I can not rate the sales department, if you have the right truck I would consider a trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the amazing 5-star rating! Whether it be in service or sales, we hope to see you again soon. The Downtown Auto Group Team

Show full review

Helpful

Everyone was helpful. They offered to pick me up at my house. I appreciate the extra time they are will to spend with each customer.

Helpful

Everyone was helpful. They offered to pick me up at my house. I appreciate the extra time they are will to spend with each customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Downtown Auto Group Team

Show full review

Great service

I really appreciated being able to get a loaner car while my car was unexpectedly being worked on since I live out of town.

Great service

I really appreciated being able to get a loaner car while my car was unexpectedly being worked on since I live out of town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. The Downtown Auto Group Team

Show full review

very clean facility. great service

prompt and helpfull. This dealership is under new ownership and new employees and is leaps and bounds better than the previous ownership!

very clean facility. great service

prompt and helpfull. This dealership is under new ownership and new employees and is leaps and bounds better than the previous ownership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Downtown Auto Group Team

Show full review

Very Clean Facility., Excellent Customer Service

The Service Department Has a personal feel with out compromising a professional standard. I am always greeted with a friendly Smile.

Very Clean Facility., Excellent Customer Service

The Service Department Has a personal feel with out compromising a professional standard. I am always greeted with a friendly Smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Downtown Auto Group Team

Show full review

Great service

Everyone was helpful and friendly. The car came back clean and running good and they made sure that everything was done

Great service

Everyone was helpful and friendly. The car came back clean and running good and they made sure that everything was done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate the kind words, Jennifer. We look forward to seeing you again in the future! Best, The Downtown Auto Group Team

Show full review

Service

Very responsive and followed through in a timely manner. And the hostess lady took time to kindly offer complimentary drinks and snacks.

Service

Very responsive and followed through in a timely manner. And the hostess lady took time to kindly offer complimentary drinks and snacks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Downtown Auto Group Team

Show full review

Nice facility, very friendly service

Quick and friendly service, Everything went very smooth and quick. Salesman made sure we were taken care of during visit.

Nice facility, very friendly service

Quick and friendly service, Everything went very smooth and quick. Salesman made sure we were taken care of during visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. The Downtown Auto Group Team

Show full review

Great service.

I was very happy with the quick turn around on my vehicle repair, but most impressive was the attentive and friendly staff. Highly recommend.

Great service.

I was very happy with the quick turn around on my vehicle repair, but most impressive was the attentive and friendly staff. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the feedback, Alison! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. The Downtown Auto Group Team

Show full review

Amazing service

Exceptional service taking care of all my needs that I had at the time of service. Will be returning for further service and buying more vehicles.

Amazing service

Exceptional service taking care of all my needs that I had at the time of service. Will be returning for further service and buying more vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 77 reviews