Reviews
Write a reviewGreat service
Very friendly staff who are fast and professional. I can not rate the sales department, if you have the right truck I would consider a trade in.
Great service
Very friendly staff who are fast and professional. I can not rate the sales department, if you have the right truck I would consider a trade in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the amazing 5-star rating! Whether it be in service or sales, we hope to see you again soon. The Downtown Auto Group Team
Helpful
Everyone was helpful. They offered to pick me up at my house. I appreciate the extra time they are will to spend with each customer.
Helpful
Everyone was helpful. They offered to pick me up at my house. I appreciate the extra time they are will to spend with each customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Downtown Auto Group Team
Great service
I really appreciated being able to get a loaner car while my car was unexpectedly being worked on since I live out of town.
Great service
I really appreciated being able to get a loaner car while my car was unexpectedly being worked on since I live out of town.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. The Downtown Auto Group Team
very clean facility. great service
prompt and helpfull. This dealership is under new ownership and new employees and is leaps and bounds better than the previous ownership!
very clean facility. great service
prompt and helpfull. This dealership is under new ownership and new employees and is leaps and bounds better than the previous ownership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Downtown Auto Group Team
Very Clean Facility., Excellent Customer Service
The Service Department Has a personal feel with out compromising a professional standard. I am always greeted with a friendly Smile.
Very Clean Facility., Excellent Customer Service
The Service Department Has a personal feel with out compromising a professional standard. I am always greeted with a friendly Smile.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Downtown Auto Group Team
Great service
Everyone was helpful and friendly. The car came back clean and running good and they made sure that everything was done
Great service
Everyone was helpful and friendly. The car came back clean and running good and they made sure that everything was done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Jennifer. We look forward to seeing you again in the future! Best, The Downtown Auto Group Team
Service
Very responsive and followed through in a timely manner. And the hostess lady took time to kindly offer complimentary drinks and snacks.
Service
Very responsive and followed through in a timely manner. And the hostess lady took time to kindly offer complimentary drinks and snacks.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Downtown Auto Group Team
Nice facility, very friendly service
Quick and friendly service, Everything went very smooth and quick. Salesman made sure we were taken care of during visit.
Nice facility, very friendly service
Quick and friendly service, Everything went very smooth and quick. Salesman made sure we were taken care of during visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. The Downtown Auto Group Team
Great service.
I was very happy with the quick turn around on my vehicle repair, but most impressive was the attentive and friendly staff. Highly recommend.
Great service.
I was very happy with the quick turn around on my vehicle repair, but most impressive was the attentive and friendly staff. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Alison! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. The Downtown Auto Group Team
Amazing service
Exceptional service taking care of all my needs that I had at the time of service. Will be returning for further service and buying more vehicles.
Amazing service
Exceptional service taking care of all my needs that I had at the time of service. Will be returning for further service and buying more vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase