Reviews
Easy car buying experience.
Easy car buying experience. Kennedy our sales representative was patient and dealt with the process with professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Kennedy provided a professional and patient car-buying experience at Autobahn USA Dedham. Thanks for sharing your feedback!
Very Great staff had a good experience,very helpful and a
Very Great staff had a good experience,very helpful and a lot of good choices
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words for our Autobahn USA Dedham team. We appreciate your support!
I recently purchased a vehicle and let me say it was a
I recently purchased a vehicle and let me say it was a pleasure My salesman Peter was great, very knowledgeable and also the sales mgr and finance mgr made it a great experience. I’ve been buying cars for a long time and I highly recommend this place.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic feedback! We're delighted to hear that Peter and our team at Autobahn USA Dedham made your car-buying experience a pleasure. We appreciate your recommendation and look forward to serving you again in the future!
Buying a car can is not always a pleasant experience, but
Buying a car can is not always a pleasant experience, but this was a pleasant exception! Our sales associate, Kennedy, was helpful and was excellent with communication and follow-up. We highly recommend Autobahn and Kennedy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Kennedy made your car-buying experience a pleasant one at Autobahn USA Dedham! Thank you for recommending us, and we hope you're enjoying your new vehicle.
Poor understanding of the vehicle.
Poor understanding of the vehicle. Misleading advertising. Inconsistent explanation of financing. sloppy execution when transferring deed and coordinating with insurance.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Adam, please give me a buzz at your convenience so we can figure out where we missed the mark. Thank you, Mark Johnson, General Sales Manager, 781-915-2005 or via email at markjohnson@mcgovernauto.com
Dave, Chan and Henry - outstanding customer service from
Dave, Chan and Henry - outstanding customer service from all 3 - friendly and knowledgeable - they made the process seamless, following through and staying in contact through the process A++. . I would highly recommend this dealership. We love our new Tahoe - thanks Guys !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lesa, it's fantastic to hear that Dave, Chan, and Henry provided outstanding service at Autobahn USA Dedham! We're delighted you love your new Tahoe. Thanks for recommending us!
I had very knowledgeable & efficient service from
I had very knowledgeable & efficient service from Kennedy. The dealership was great & love my car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ellen, we are glad to hear that our team provided such knowledgeable service. Thanks for choosing Autobahn USA Dedham!
My initial experience was fine, up until the point I
My initial experience was fine, up until the point I decided to purchase the car and agreed on a price. When signing the Bill of Sale, I noticed a sneaky $995 charge for a service we never agreed to nor was it ever mentioned, which I had to ask them to remove. The second issue occurred when I picked up the car and found it had low oil. No one had checked it, and they directed me to a nearby Porsche dealership to get the oil topped off, which was closed. Consequently, I had to drive home with low oil. With that said, the car was fairly priced and we love it, but I was not impressed with the overall experience. Not a good vibe when spending that kind of money.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi Greg, thank you for the review. It looks like we missed the mark here. Please feel free to reach out to me so we may make it right. Mark Johnson, General Sales Manager. Direct 781-915-2005 or via email markjohnson@mcgovernauto.com. Thank you.
I had a good experience with Autobahn.
I had a good experience with Autobahn. I was looking for this exact BMW and couldn’t find it anywhere. They had a fair price and solid customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you found the exact BMW you were looking for at Autobahn USA Dedham! Thanks for highlighting our fair pricing and solid customer service. Enjoy your new ride!
Excellent service & professionalism- timely in getting me
Excellent service & professionalism- timely in getting me requested information to initiate and complete the purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you received excellent service and professionalism from our team at Autobahn USA Dedham. Thank you for choosing us, and we hope you're enjoying your new purchase!