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EchoPark Automotive San Antonio - Outlet

(354 reviews)
Visit EchoPark Automotive San Antonio - Outlet
Sales hours: 8:30am to 9:00pm
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Sales
Monday 8:30am–9:00pm
Tuesday 8:30am–9:00pm
Wednesday 8:30am–9:00pm
Thursday 8:30am–9:00pm
Friday 8:30am–9:00pm
Saturday 8:30am–8:00pm
Sunday 10:00am–6:00pm
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(866) 393-6653 (866) 393-6653

Reviews

(354 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive San Antonio - Outlet from DealerRater.

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I just want to let everyone that is going here to

I just want to let everyone that is going here to purchase a used car just be very careful because even though the car is not on Carfax somehow I got a vehicle that has damaged the 2023 Chevrolet Blazer someone had done some poor work supposedly someone did they're telling me it wasn't them they try fixing it but still not up to standards and what's bad about it that you're already signed papers and everything so just be aware make sure you look at the car up and down because they have to send it out to New Braunfels to do any kind of work on it and try to get a hold of customer service they're owned by Sonic automotive and it's very hard to get ahold of everyone it all goes through a third party this is ridiculous but real quick to take your down payment and do a trade in but when you try contacting them it's a very hard to get in contact with anyone there at the office location on 1604 and I-10 I regret buying a car there don't do the same it was funny that they add a $599 paint stain upholstery which is a scam automatic add it you cannot take it off it should be your choice if you want that or not for a warranty protection paint and interior it's ridiculous that they can't take it off and the other thing they charged almost $4,000 for a warranty and when I purchase my vehicle it doesn't even have a front license plate I had to purchase it on the side from the dealer wants to charge me $100 to install my license plate bracket that's ridiculous they know here in Texas you have to have a front license plate why should that be my fault why should i pay out of pocket I think and paid enough for everything I will be calling customer service this morning hacker I would see that it was a small dealer but eco park san antonio tx see if they try to make this right be aware anyone looking to buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Walter was great.

Walter was great. Helped guide us and explain everything to us. Walter was very understanding of our situation and highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Jason helped me get into my first vehicle and made the

Jason helped me get into my first vehicle and made the process super easy! I felt super informed throughout the whole process and would recommend both Jason and EchoPark to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing this—thank you! Jason will be thrilled to know she/he made such a great impression. At EchoPark, it's all about people helping people. Congrats on your new vehicle, and we hope to see you again!

We bought a Tacoma and the process was simple!

We bought a Tacoma and the process was simple! Did most of it online until we walked in and paid!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for the positive review! We hope you have a fantastic day!

Joe is very professional, knowledgeable, and friendly.

Joe is very professional, knowledgeable, and friendly. Loved our experience here at echo park with Joe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

From the time we walked into the door and all the way

From the time we walked into the door and all the way through the car purchase process, the staff was very friendly and knowledgeable. Amy Bocanegra was our associate and she was very accommodating with our schedule, she followed up with us during the week and made the whole experience personable. I would definitely recommend her to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words and the time you took to share your experience! We’re overjoyed to have been a part of your car-buying journey. Here’s to many safe and enjoyable miles on the road ahead!

Jason Moran was great and made it simple.

Jason Moran was great and made it simple. Easy process. Car was ready when promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. Please call if there's anything further we can do for you, we are happy to help!

Vesago helped us look for a starter car.

Vesago helped us look for a starter car. He was extremely helpful and knowledgeable. He showed us several cars that were a great fit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Had a great experience with Caleb.

Had a great experience with Caleb. Very helpful and friendly and quite patient with me even while I was a bit indecisive about the car. Eric was great in running options for me too. Really appreciated the help. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great feedback! We believe buying a car should be simple and stress-free, and we're happy to hear we delivered. Drive safe and enjoy the ride!

Had a great experience with Caleb.

Had a great experience with Caleb. Very helpful and friendly and quite patient with me even while I was a bit indecisive about the car. Eric was great in running options for me too. Really appreciated the help. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That’s what we like to hear! At EchoPark, we’re all about no-hassle car buying with great value. Thanks for trusting us with your purchase—enjoy the ride!