Stark on the Beltline

I just bought a car from Stark and worked with Heath to close the deal. Heath was very professional, helpful and very transparent. Overall great experience and I recommend this dealership

Would not recommend this dealer. I bought a used Toyota Highlander. Within a week the front left tire was leaking air. Took it to the shop to get checked, and the rotors were completely shot. New brakes and rotors needed all the way around. I specifically asked about the brakes, rotors and tires, and sure enough I was lied to about two of the three items. This was after I showed up to buy the car, and it was not on the lot. It was at a detailer, and it had not even been cleaned yet. I also had a hard time getting in touch with someone after this issue occurred, as it became apparent they were in no way interested in making it up to me. I am extremely dissatisfied with this dealer and would definitely not return. Please save yourself the time and trouble and shop somewhere else. I wish I could give them credit for holding a car for me during a very busy car market. But knowing that I was lied to about the condition of the car makes me not care at all...friendly people do not make up for $1,100 worth of repairs.

I purchased a vehicle from them, a Honda Fit, and the sale went well, I felt they were honest with me regarding the single listed issue. I read the paperwork carefully and made sure the vehicle didn't have a salvage title. I took it in for an oil change at my usual mechanic and found out that the entire subframe is rusted and so unsafe that the car cannot be put onto a lift for regular repairs or maintenance. In a collision, the car would snap in half at the driver side due to parts of the frame being so rusted that they are almost nonexistent. My technician at Zimbrick was apologetic to bear the bad news, but said the car looked like it had been sitting in water for months and that there was no way this could have been missed. I contacted Stark for a resolution under Wisconsin's consumer protection laws and will provide an update to my review if the issue gets resolved. Update 7/7/22: I have received a response from Crystal at Stark on the Beltline regarding my concerns. The car will be appraised by their staff before discussing resolutions. Update 7/12/22: I continue to receive unprofessional service, including belligerence from the owner, and a refusal to provide the results of their inspection in a written form. At this point I have taken the vehicle in for a third opinion to another mechanic. Heath was decent to deal with, the owner and salesperson Crystal do not deliver what was promised in text and verbally and are difficult to get in contact with. What could have been a simple exchange has become a headache, and the business seems mired in internal issues if the owner chooses to scream at a customer about how poor another repair shop's business is. Please do not do business here if you are expecting any complications or need future service.

Purchased a jeep in the fall. Tried to use the heat for the first time a few weeks ago, it's not working properly. Called to see if they could take a look at it and they made it clear Jeep was sold as is. Frustrated because it obviously wasn't inspected.

I bought a vehicle from Stark on the beltline. After owning the vehicle for 2 months I had a flat tire. When changing the tire I noticed at least 3 plugs and a gash in the sidewall. I also noticed all 4 of my tires were dry rotted and they were the original tires with over 50k miles on them. When I called Robert Ranthum to see if Stark would buy me new tires he said his manager said no. When I looked at this vehicle the tires were all shined up to look new. Also he said he would fill the vehicle up with gas and that never happened. I also only had 30% oil life left. I will never do business with this place ever again. The sad thing is I worked for Stark as a detailer during a summer in high school. All our vehicles were cleaned and gassed up full when sold. They all had good tires on them. Stark what happened to customer service??? I wasn't expecting to have to buy 4 new tires after buying a vehicle from a dealership. That's why I went to a dealership in the first place. Tires should have been the least of my worries...

I would highly recommend Stark On The Beltline to anyone looking for a good used vehicle. Rob Ranthum was great to work with, I really felt like he understood what we were looking for and our concerns. Even after our purchase he is happy to answer questions. I have told family and friends to see Rob if they are looking for a vehicle. I would definitely go back when I need another vehicle.

I bought a really nice car from Stark and could not be happier. There was no pressure and I learned a thing or 2 about car buying. Rob was very helpful and friendly. I highly recommend these folks in your quest to buy another car!

e-mail them 2 times about car listed on internet/web site for sale*** offer the price for the car listed never got a reply back about car

These guys were awesome. A truly no-hassle purchase of exactly what I was looking for. A fair trade in value on my old truck.

We recently purchased a car from Stark on the Beltline. We had a the best experience with all of the staff and we are so happy with our purchase! Our family highly recommends this dealership!