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Grissom Chrysler Dodge Jeep Ram

(300 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (765) 689-6448 (765) 689-6448
Used (765) 689-6338 (765) 689-6338
Service (765) 689-6456 (765) 689-6456

Reviews

(300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grissom Chrysler Dodge Jeep Ram from DealerRater.

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Grissom is over the top on how they treat costumers and...

Grissom is over the top on how they treat costumers and are 2nd to none! Wonderful experience and I can’t wait to buy another vehicle from them in the future. Everyone should have to experience this dealership while buying a vehicle. They definitely have the know how in customer relations and great knowledge of the vehicles they sell!! Jace Bixler is one of the best I have ever dealt with and made me feel more than comfortable with my vehicle purchase. I will most definitely without a doubt recommend Grissom to any and every person I know who are shopping for a new vehicle. Great great great experience for me!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Chris, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Grissom Chrysler Dodge Jeep Ram Team

Satisfied Customer!

I have been very satisfied with the customer service, especially from Mr. Telmon Nix. I've bought two cars from him, and Telmon was very knowledgeable about the vehicles, and he could expain everything about the vehicle. He made several demonstrations. I was most pleased with his customer service skills. He aims to help the customer get the best deal. He sold me a Chrysler 300 two years ago, and just yesterday, I bought a Durango. I would recommend people going to Grissom CDJR to buy their vehicles. Telmon Nix is an excellent salesman, and I recommend that people ask for Telmon if they are looking to buy a vehicle. He has a personable approach, and he wants what's best for the customer! He tells the truth and is honest. You can't find good honest people like that everywhere! I would recommend Grissom CDJR to everyone. I had a good experience from everyone that was involved with the sale of the vehicle. I will be going back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Grissom Chrysler Dodge Jeep Ram Team

Consumer response

Telmon Nix is an honest person, and he is very knowledgeable about the vehicles he sales. He has sold me three vehicles. I could have gone anywhere, but I chose to keep coming back to Grissom CDJR. I recommend that you let Telmon handle your vehicle needs. He will get you in the car or truck of your dreams. He has excellent customer service skills, and he is truthful and sincere! I will always go back to Grissom CDJR. I am appreciate of Telmon and the staff getting me in and out within a timely manner! Thanks Telmon!

Service and Experience

Salesman, Telmon Nix assisted me in leasing my very first car on 6/10/2020. Telmon was very helpful throughout the entire process. Since it was my first time going through this, he went the extra mile to explain things in detail, and made sure I understood before moving on. He really helped me with the pros and cons of buying and leasing because I went in wanting to buy but for me, it was a better option to lease. Not only did Telmon show great customer service and positive communication, but the other employees did as well when Telmon gave me a tour of the dealership. I am very thankful and blessed that I had the amazing experience that I did. If you are looking to lease or buy a vehicle, I highly recommend going to Telmon at Grissom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Grissom Chrysler Dodge Jeep Ram Team

Had an appointment with Mr.Telmon Nix today my favorite...

Had an appointment with Mr.Telmon Nix today my favorite car salesman. This man makes you feel like family all around great man! I haven't found any dealership or salesman like they have at Grissom Chrysler Dodge Jeep Ram

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Grissom Chrysler Dodge Jeep Ram Team

Great service! Very helpful with all of our questions....

Great service! Very helpful with all of our questions. Our salesman Telmon was amazing! Definitely go see him if your wanting a new or used vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Grissom Chrysler Dodge Jeep Ram Team

BEST SALESMAN IN TOWN!!

I give Telmon 5 stars! Patient, Professional and Personable. Great to work with! I can not say enough about the fantastic sales experience I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Telmon was able to provide an efficient and overall positive experience. Best, The Grissom Chrysler Dodge Jeep Ram Team

Bailey was awesome! I wouldn't go anywhere else to buy a...

Bailey was awesome! I wouldn't go anywhere else to buy a new car in the area! Everyone will make your car buying experience as painless as fun as possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of Grissom Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Grissom Chrysler Dodge Jeep Ram Team

I thought my salesman was very helpful. Enjoyed my...

I thought my salesman was very helpful. Enjoyed my experience! Jace was very helpful in making sure I understood all the features on my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Grissom Chrysler Dodge Jeep Ram Team

Jane was wonderful helping as purchase a new truck. We...

Jane was wonderful helping as purchase a new truck. We came in told her what we were looking for and our budget and she came around with a truck exactly what we were looking for and within our budget. She was so easy going and never pushing, definitely made the whole process easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jane and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. The Grissom Chrysler Dodge Jeep Ram Team

Bailey is one heck of a sales woman! She's so personable...

Bailey is one heck of a sales woman! She's so personable and makes you feel comfortable throughout the whole car buying process. Made sure that we were comfortable with all the hightech stuff this jeep offered before we drove off and if we had any questions she was sure to answer them! Would highly recommend her to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of Grissom Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Grissom Chrysler Dodge Jeep Ram Team