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Grissom Chrysler Dodge Jeep Ram

(300 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (765) 689-6448 (765) 689-6448
Used (765) 689-6338 (765) 689-6338
Service (765) 689-6456 (765) 689-6456

Reviews

(300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grissom Chrysler Dodge Jeep Ram from DealerRater.

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Jace was an excellent salesman. He was professional,...

Jace was an excellent salesman. He was professional, kind, and answered all my questions. He was very knowledgeable and followed up with any issues I had. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Grissom Chrysler Dodge Jeep Ram Team

Robin was very informative super, super helpful and got...

Robin was very informative super, super helpful and got us in a car we love for a great price! Mike in finance was also very friendly and helpful during the signing process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Grissom Chrysler Dodge Jeep Ram Team

I Have Bought several trucks and a Dodge Durango from...

I Have Bought several trucks and a Dodge Durango from Robin Foxx and the team and would recommend them to everyone 100% Satisfied customer Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Grissom Chrysler Dodge Jeep Ram Team

Very nice and friendly and helped us get exactly what we...

Very nice and friendly and helped us get exactly what we wanted for the price we wanted! Very happy customers!! We will always come back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Grissom Chrysler Dodge Jeep Ram Team

Jane is friendly and amazing! Wehad some issue with our...

Jane is friendly and amazing! We had some issue with our credit and they worked hard, well pass closing to finish our paperwork. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Jane went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, The Grissom Chrysler Dodge Jeep Ram Team

Highly recommend Robin. She was very patient with us...

Highly recommend Robin. She was very patient with us because it serious took 6 months for my husband to make a decision. She would check on us periodically and was never pushy. When we did purchase our new jeep she went over all the features and then followed up with us. She always responds promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Grissom Chrysler Dodge Jeep Ram Team

I highly recommend seeing Robin foxx shes very patient...

I highly recommend seeing Robin foxx shes very patient and will give it her all To get you approved for a vehicle so if your looking for a car you want i highly recommend robin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Grissom Chrysler Dodge Jeep Ram Team

Have been doing business with them for several years....

Have been doing business with them for several years. Good service and friendly people. I own a Jeep Liberty, Dodge Challenger and a older Dodge truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Grissom Chrysler Dodge Jeep Ram Team

Consumer response

Great people to deal with. Friendly and answered any questions I had.

Great guys. Was very helpful on showing me all the...

Great guys. Was very helpful on showing me all the features on my truck. Made everything go by fast and smooth. Great salesman to buy a vehicle from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, The Grissom Chrysler Dodge Jeep Ram Team

The salesmen there are fantastic. They don't pressure you...

The salesmen there are fantastic. They don't pressure you to buy anything, but they'll show you the differences between all the trims and what they come with and what they don't. For example, today my salesman and I built a Gladiator Sport, Willys, and 80th Anniversary. He showed me the differences, printed everything out, and added or deleted things I wanted or didn't want. He also explained what things were, in which he also printed them out. Fantastic customer service here. I ordered my 2021 Jeep Gladiator 80th Anniversary and it came in about 3 weeks. I picked it up today (20201111) and everything is perfect. Telmon Nix is a fantastic salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Grissom Chrysler Dodge Jeep Ram Team