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Westchester Toyota

(3,061 reviews)
Visit Westchester Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 862-7349 (877) 862-7349
Used (888) 593-7947 (888) 593-7947
Service (888) 551-6460 (888) 551-6460

Reviews

(3,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westchester Toyota from DealerRater.

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I went in, definately, not to buy a car that day. I never...

I went in, definately, not to buy a car that day. I never buy on a 1st visit. I was uncomfortable (as usual) at 1st, but became very comfortable, very fast. With every detail given, I found no reason NOT to buy the Prius. jaime gonzalez went from detail to detail about the car, extras, financing. He sell me, I was sold. This was the best car buying experience I have ever had.thanks jaime and westchester toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My 1st time purchasing a new vehicle, had a great...

My 1st time purchasing a new vehicle, had a great experience with mr sean berry I would recommend friends and family to him. He made the entire experience easy and pain free, he understood my needs for a new vehicle, he placed me in a car that I love and was also affordable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I recently graduated from college and wanted a new Toyota...

I recently graduated from college and wanted a new Toyota Venza. However, I didn't know much about the car. The salesman Pablo, was very helpful in giving me every detail that I needed to know about the Venza, he was very enthusatic about his job and had well rounded knowledge about the car. He convinced me that this car would be a great investment towards my future, by letting me test drive the car and explore the different possiblities between cars. I would recommend Westchester Toyota for their personal attention, and for making me as a customer satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I recently purchased a 2011 Toyota Highlander from...

I recently purchased a 2011 Toyota Highlander from Westchester Toyota. Frank made the car buying experience easy. He even picked us up from the train station on a Saturday! Overall, I was very pleased and would reccommed Westchester Toyota and Frank to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came in to Westchester Toyota like I had already gone...

I came in to Westchester Toyota like I had already gone to other dealerships with an advertisement I had seen in the paper. Unlike previous experiences, Pedro the salesperson who was helping me told me that there they honored every ad word by word as described. Well in fact they did. After a process that took less than an hour, I was on paper the owner of my first new car which we scheduled to pick up early the next day. I appreciate very much the way Pedro Segura helped with all the process and highly recommend this dealership to anyone looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

After my first visit to Toyota, I knew that we would wind...

After my first visit to Toyota, I knew that we would wind up leasing our vehicle from Mr. Jose Gonzalez. Unlike other dealers, he was patient and knowledgeable and presented us with options we thought were out of our price range. I never would have thought that we could afford the vehicle we eventually chose, and even with a great deal, Mr. Gonzalez gave us the "night" to think it over...he wasn't your typical pushy salesman. When we came to pick up our car, he went over every detail thoroughly, no question was too small. His professionalism and experience ensure that we will unequivocally recommend him to all of our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My father had bought a Camry from Westchester Toyota a...

My father had bought a Camry from Westchester Toyota a few years ago and loves the dealership. We went to look at a Matrix and I wound up leaving with a Rav! The Rav was the car I initially wanted, but didn't fit my price range. Westchester Toyota worked with me to give me the best pricing they possibly could so I could have my dream car. My sales associate, William Ventura, was patient, friendly, and very understanding. He knew exactly what I wanted and did everything he could to make my Father and I happy. I would absolutely recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ricardo was great with the purchase of our new car. He...

Ricardo was great with the purchase of our new car. He was there thru the whole process and after, answering my question and concerns, even personally coming down to bronx to get some papers to get sign. Ricardo was a great help. The next car I get, I'm going to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the moment I walked in the door, to the moment I...

From the moment I walked in the door, to the moment I drove off the lot in my new car, my experience was fantastic. William Ventura was the best. He was informative, patient, understanding and a great dresser. Purchasing a car is a huge deal, and it can be scary. With William by my side to guide me, I had no fears. I felt confident that I was getting the best deal I could get. William explained everything to me in detail and never rushed me. He gave me the feeling that I was a VIP. He went over every inch of my new car with me, explaining everything down to the tiniest thing. He even stayed late just for me. I am so happy with my new car and I am extremely grateful to have had such a wonderful salesperson. I would definitely recommend Westchester Toyota to anyone in need of exceptional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

WIlliam Ventura was a pleasure to deal with. He showed...

WIlliam Ventura was a pleasure to deal with. He showed me that I would be quite happy leasing a slightly lower end model Sienna than I was looking for, which was also within my price range. I did not feel as if he was pushy or inappropriate while he discussed my options. To my surprise, the dealership gave him the freedom to help with the terms of my returning vehicle. I also received future maintenance perks from Mr David Grin, the business manager, which was greatly appreciated. My wife and I are very satisfied with our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.