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Westchester Toyota

(3,083 reviews)
Visit Westchester Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 862-7349 (877) 862-7349
Used (888) 593-7947 (888) 593-7947
Service (888) 551-6460 (888) 551-6460

Reviews

(3,083 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westchester Toyota from DealerRater.

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William Ventura provided EXCELLENT customer service to me...

William Ventura provided EXCELLENT customer service to me when I came in to purchase a certified preowned 2009 Toyota Corolla. The process went very smoothly, and he is always willing to answer questions that I had before and after the transaction. I found him to be very knowledgeable, professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I had a great experience with the sales man George...

I had a great experience with the sales man George Shkrel. He had great personality, and he was very helpful, he took his time and answered all my questions!! i bought the car and Im satisfied with the service i got!! Thanks to Anton and Fabio as well -I hope Im correct with the names.... MY. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

The customer service of Tristan went above and beyond...

The customer service of Tristan went above and beyond what I expected! He is the best! I liked that I was not pressured into a purchase but am extremely happy I made one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

When I went to the dealership I was not sure what type of...

When I went to the dealership I was not sure what type of vehicle was more convenient for me and my family. Mr. Diaz guided me to make a wise choice and I am more than satisfied with the purchase of my vehicle. I have already told all my friends, co-workers and family about the superb experience I received from Weschester Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

My experience at this dealership was most delightful. ...

My experience at this dealership was most delightful. Everyone was very helpful and patient. I didn't feel pressured in anyway, which was one of the things I was afraid of. The salesman, Suraju, was very knowledgeable about of the cars and was able to answer all of my questions. I felt that everyone was honest and I feel that I was given the best deal. I would highly recommend this dealership to anyone interested in buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Exceptional & Superb Service

I was in a horrific car accident that left my car a total loss; I was struggling to have any dealership willing to work with me even with a down payment but when I thought all hope was lost, I received a call from Monique answering my price quote. She assured me that they could help. I set up my appointment & as advised per Monique, I was welcomed by a sweet receptionist and then greeted w/ a friendly Sales Manager Jorge. For the rest of the transaction Salesman Kelly De La Rosa guided me through an ideal experience and I left with the keys of my 2008 certfied used highlander! Thanks! You were EXCELLENT!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear LoriV First and For most we are so glad that you are okay after such a horrible accident. We hope you are enjoying your Highlander. Welcome to the Westchester Toyota Family!!!

We bought our certified used 2008 Toyota Highlander for a...

We bought our certified used 2008 Toyota Highlander for a bargain. The staff was friendly, knowledgeable, courteous, and really were empathic to our situation after losing our car due to an accident. I was moved by the attention to detail that our salesman Luciano and sales manager John Madera showed and how they went above and beyond to help us get approved and kept us informed at all times. Their customer service was far better than anywhere we have been too. Not to mention, when every other dealer told us they couldn't help, these guys DID! I loved the fact that they were sincere and told us what we could and couldn't get and kept us at our budget. I would Highly recommend Westchester Toyota to anyone. Thanks Guys! You were AWESOME!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We are 12 time repeat Camry Leasees and we have always...

We are 12 time repeat Camry Leasees and we have always used Westchester Toyota because of their friendly, professional and non-pressure attitude. We truly appreciate how accomodating all involved were in making this acquisition as seemless as possible,bending over backwards in their efforts for our convenience. It's a pleasure dealing with a team that respects their customer. Just about everyone we have ever dealt with both past and present, has personified the afformentioned qualities, leaving little else to be desired. We also absolutley love the Toyota Camry, a great product and a great value. All of this has paved the road for our continued customer loyalty, see you next go round!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Customer Service was great. They have pleasant and...

Customer Service was great. They have pleasant and friendly employees and dealership is nice. I would recommend this dealership to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The reason why I gave the rating that I did was because I...

The reason why I gave the rating that I did was because I had an overall good experience at Westchester Toyota... Their customer service was fantastic and the dealer very friendly and helpful. Thank You Westchester Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.