Reviews
Westgate dodge has the best people to deal with, my...
Westgate dodge has the best people to deal with, my salesperson ( Jack ) with the best, they stayed open late that night for me to arrive, being that I was traveling from Wilmington, all the people that were there that night were the best people to deal with! They sold me a 2016 dodge charger, I haven't had no problems with it, and I got a good deal on it, I could highly recommen this dealership!! Thanks guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Taking delivery of new vehicle
Approximately 3 weeks ago, I accepted delivery of car that I ordered to replace a car that had been totaled back in May of this year. To my surprise, from the point of placing the order to the point of taking delivery was only one month. Of course I was thrilled. As I think back to the time of placing the order, my dealer was well prepared and would provide updates as appropriate. During delivery, he had not changed--cool, calm very knowledgeable about the new car. The thing I like most is that the process only took approximately an hour. Yes, I would definitely recommend this dealer--Mike Roberts--and the dealership location. They were awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome service
Had some recalls on my 2017 ram 2500 , and factory defect, on front axle seals , very prompt service, awesome service department crew, had my truck back very quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tommy Graves Jr. Was great Because I had a awesome experienc
Awesome experience and a great deal of honesty from the sales manager Tommy Graves Jr.I think he is a professional and a very caring person to understand what you can afford to send and to meet you with the numbers that was able to accommodate my budget!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing 5 Stars
My salesperson was very knowledgeable, easy going, and down to earth. The whole process was smooth as warm milk. They were very efficient and upfront.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Westgate has a very honest and trustworthy staff. They were very detailed with the whole process and were very competitive with my trade. I would definitely recommend them to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AC work
My ac had a very small leak. Westgate provided me with a loaner vehicle until they found the problem and fixed it. Morgan and Adam were great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warranty work air conditioning
Willie was very friendly and helpful kept us informed of what was going on we were a little disappointed they couldn’t get us in faster seeing we were from out of town and on a trip
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great Service & Fast
When my brand new Ram 1500 failed to engage drive 5 times with less 360 miles on the truck I called Megan King and she scheduled an appointment 2,hours later that same day. The service Dept investigated the problem, found a technical bulletin on the problem, installed the new software and had me on my way in record time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your five-star experience with us! We're happy to hear Megan and the rest of our team were able to get you back on the road in record time! We hope to see you again in the future.
Service
No complaints fair service decent price fast as possible service parts were available great job on alignment and tire replacement and state inspection no problem recommending friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review and rating! We are happy to know that your service experience with us went well and we apprecaite you recommending us! We hope that you will continue to visit us in the near future!