Reviews
They are always so friendly and helpful. Kendall is...
They are always so friendly and helpful. Kendall is always the one that helps me and he is fantastic and so efficient. Highly recommended dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I always get good service when I take my car in to to...
I always get good service when I take my car in to to Sunset Kia. Dean is great and answers any questions I have. I’m so glad they were open because I’m a healthcare worker and I really needed a oil change to keep going to work during this time
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not a good experience. Called to get a quote. 475 and two...
Not a good experience. Called to get a quote. 475 and two and a half hours turned into double the price and 5 hours. Everything a key, programming etc were higher than discussed. Fell like I was taken. Sad because they were close. I guess you have to have bought the car there. Treated badly. Very expensive
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
SERVICE- Scheduling was flexible. The advisor...
SERVICE- Scheduling was flexible. The advisor communicated with me and an expensive repair was avoided. I appreciate their honesty and timely completion of the work.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had to bring my car in twice, once at the end of...
I had to bring my car in twice, once at the end of November and once on December 16. I was helped both times by Jennifer and she was great both times. She was very respectful and kind and explained the situation with my car expertly being the holiday season there's a lot of stress and everyone is very busy but she made me feel important and appreciated. Thank you for having such a wonderful employee to help the people who come come in for service. I would also like to give a shout out to the young man who came to pick us up in a shuttle to run us back to the dealership to get our car. He was such a nice young man, very professional, kind and funny. He made the drive fun and enjoyable. Keep up the good work Sunset Kia! 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I could not be more pleased about the service I received...
I could not be more pleased about the service I received last week from tHis dealership. They were professional, prompt, and respectful. And honest and fair! What more could anyone ask for.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Well I love Sunset of Auburn they really did well for me...
Well I love Sunset of Auburn they really did well for me when i was in need they help me get me a car i really,really appreciate them u guys are amazing.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly
Dean is always very helpful, he keeps me informed as to the status of my car repair. Explains everything very well to help me make the right decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love getting my Sedona cleaned
I wasn't too sold on the free oil changes when I bought my 2016 Sedona SX but now that I've brought it in a couple of times and it's also been washed and vacuumed it' is such a big bonus - excellent customer service ftom the parts an service department!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy 2018 Kia Sorento
Friendly and great people. They listen to us and they fixed our windshield like brand new 3 days after the purchase for free. We are glad we signed up for the Warranty. I would recommend Kia in Auburn to anyone. We will be back for another purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car