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Sunset Kia of Auburn

(860 reviews)
Visit Sunset Kia of Auburn
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (888) 960-7341 (888) 960-7341
Used (855) 999-5774 (855) 999-5774
Service (855) 999-5493 (855) 999-5493

Reviews

(860 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Kia of Auburn from DealerRater.

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They are always so friendly and helpful. Kendall is...

They are always so friendly and helpful. Kendall is always the one that helps me and he is fantastic and so efficient. Highly recommended dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I always get good service when I take my car in to to...

I always get good service when I take my car in to to Sunset Kia. Dean is great and answers any questions I have. I’m so glad they were open because I’m a healthcare worker and I really needed a oil change to keep going to work during this time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Not a good experience. Called to get a quote. 475 and two...

Not a good experience. Called to get a quote. 475 and two and a half hours turned into double the price and 5 hours. Everything a key, programming etc were higher than discussed. Fell like I was taken. Sad because they were close. I guess you have to have bought the car there. Treated badly. Very expensive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

SERVICE- Scheduling was flexible. The advisor...

SERVICE- Scheduling was flexible. The advisor communicated with me and an expensive repair was avoided. I appreciate their honesty and timely completion of the work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had to bring my car in twice, once at the end of...

I had to bring my car in twice, once at the end of November and once on December 16. I was helped both times by Jennifer and she was great both times. She was very respectful and kind and explained the situation with my car expertly being the holiday season there's a lot of stress and everyone is very busy but she made me feel important and appreciated. Thank you for having such a wonderful employee to help the people who come come in for service. I would also like to give a shout out to the young man who came to pick us up in a shuttle to run us back to the dealership to get our car. He was such a nice young man, very professional, kind and funny. He made the drive fun and enjoyable. Keep up the good work Sunset Kia! 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I could not be more pleased about the service I received...

I could not be more pleased about the service I received last week from tHis dealership. They were professional, prompt, and respectful. And honest and fair! What more could anyone ask for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Well I love Sunset of Auburn they really did well for me...

Well I love Sunset of Auburn they really did well for me when i was in need they help me get me a car i really,really appreciate them u guys are amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly

Dean is always very helpful, he keeps me informed as to the status of my car repair. Explains everything very well to help me make the right decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love getting my Sedona cleaned

I wasn't too sold on the free oil changes when I bought my 2016 Sedona SX but now that I've brought it in a couple of times and it's also been washed and vacuumed it' is such a big bonus - excellent customer service ftom the parts an service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Happy 2018 Kia Sorento

Friendly and great people. They listen to us and they fixed our windshield like brand new 3 days after the purchase for free. We are glad we signed up for the Warranty. I would recommend Kia in Auburn to anyone. We will be back for another purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.