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Stateline CJDR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (487 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (487 reviews)

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Return repeat customer

Robert Campellone was my salesman back in January 2019 when I purchased my 19 Grand Cherokee. I returned to Stateline and Robert to purchase a used vehicle to replace my second vehicle. Robert is an easy person to deal with, as he has a non intimidating demeanor. Robert is down to earth and someone you can adjust to quickly. The sales manager on this recent purchase, Jake, is also a person with great command of people skills, both gentlemen made this repeat customer satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time to share about your experience and the 5 star rating, Kenneth!

Best Experience Ever!!

Tom Medeiros was the best!!!And really gave me the advice I needed to get into a vehicle I needed.Thanks again Tom!!Definetly will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate the 5 star rating and positive feedback!!

Mr. Thomas Major

Loved Robert! He was great. Fantastic experience. I would shop at Stateline again, and refer the store to my friends. Robert also helped me with insurance too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5 stars and awesome review, Tom!

Love my truck

My salesperson was Wallix. He went above and beyond to make sure every detail of the buying process went smoothly. All around great guy. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate the 5 stars and positive review, Albert!

Fantastic Car Buying Process!!

Best deal I've gotten on any vehicle I've leased, hands down! My salesman, Antone Santos, was fantastic and transparent the entire time and made the whole process extremely easy. I left with a 2019 Jeep Grand Cherokee and I couldn't be any happier! Definitely recommend Stateline Jeep and will be returning for sales and service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate the 5 stars and great review, Louie!

Best buying experience ever!

Went in last Saturday just to browse around, without any intentions of purchasing a vehicle. I usually hate the car buying experience, but Tom Medeiros (sales) and Mike Richards (General Sales Manager) made it an exceptional and pleasant experience. I thought I would end up driving up and down from dealer to dealer, negotiating, boy was I wrong! not only did Tom and Mike went out of their way to earn my business, they made everything simple and enjoyable and made sure I didn't waste my time with the competition. Not planed, but I ended up purchasing my dream car... with even more extras that what I expected to get thanks to them! I love my Wrangler Sahara! not only did they earned my business, they also earned my respect. Without a question, next time I decide to purchase a vehicle, I'm going back to see Tom and Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We really appreciate you taking the time to share about your experience and the 5 star rating, Danny!

Outstanding sales service with Walix

MY daughter leased a 2018 wrangler her dream car we worked with Walix he has outstanding customer service work really hard to make sure she was happy and made it a easier process to get her what she was looking for As she waited for him to find the perfect one he kept in contact daily to keep us updated he made the whole process painless .He also delivered the car to her and also reached out a few day s later to make sure she was happy . I am a loan underwriter for 30 years and have worked with many salesman over the years he is far most the best I have come across Thanks so much Walix for the outstanding customer service and making my daughter so happy it goes along way !!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for taking the time to share about your experience and the 5 star rating, Denise!

Walix !!!

Walix is a great Salesman , Exceptionally service from start to finish , he is the only reason I purchased my truck ... he wants to make sure your happy with your new Vehicle period .. go to Stateline and ask for WALIX !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We appreciate the 5 star rating and positive feedback!

Inexperienced service department

Been in for the same problem multiple times and no results, they never even recommended a tune up from new to over 150k miles! (Should of had 5 by now) don't waste your time and money they are useless! Who knows what damage results from their incompetence. They can't even put an engine shroud on properly even after pointing it out! The worst experience ever dealing with a service department and now they lose another long time customer who was and has been willing to work with them to correct this issue, they don't even offer any ideas. Totally unacceptable!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Bob, I apologize for your recent negative experience with our service department. I would like to hear more about this and try to make things right. Please give me a call at a time that works best for you, 508-916-2068. - Don Bowman, Service Director

Good Customer Service

Jenny was so helpful, she kept in touch throughout the process and even let me text her questions as I thought of them. I love my new Jeep and hope the service department is as good as the sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate the 5 star rating, SG! Thanks for taking the time to share about your recent experience at our dealership!