Stateline CJDR

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
409 lifetime reviews.

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  • 1.0 out of 5
    December 16, 2020

    I had the worst experience with Stateline CJDR. I went in to speak to service specialist . I spoke with specialist Mr. Jeffrey Boyer , he so called a specialist... that had no knowledge of my car parts, prices or compassion for customer service . Mr. Boyer was very rude , kept interrupting me while I was speaking, claims that don’t carry the parts I needed for my vehicle and I would have to go somewhere else. Mr. Boyer didn’t bother calling warehouse or another Stateline to see if parts was available. When I asked to call he said he was too busy to call that I would have to call if I wanted the parts. Having employees in service I would assume they be polite and have respect for customer I guess not in this company. Time to find a different dealer to deal with my 3 vehicles .

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2020

    Fast and friendly service! A big thank you to Kim and her team for making our process buying a new Rebel an enjoyable process. She listened attentively... to what we wanted and did not want. She got it right the first time and we did not waste hours as we had at other dealerships.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the 5-stars and great review about Kim, Kathleen! We're so happy to hear you were in and out quickly!

  • 5.0 out of 5
    October 3, 2020

    Paula was awesome and got us into our new Jeep Wrangler, which we love! We will definitely be back again and again. I cannot say enough good things about... the whole staff! A experience

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star rating and for sharing about your recent experience at our dealership with Paula, Kate!

  • 5.0 out of 5
    September 7, 2020

    Sales Consultant Kim was professional and knowledgeable. She and the Sales Manager worked with me to assist in purchasing the exact Jeep that I wanted.... Very happy with this buying experience and am happy to share that. Best wishes to Kim and the rest of the team!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the 5-stars and great review about Kim, Jake!

  • 5.0 out of 5
    August 31, 2020

    Recently purchased a used 2017 silverado, couldn't be more happy and content with the excellent customer service provided by Kim, she was more than helpful... during the process and made sure i left the place with exactly what i wanted. ask for Kim you wont be disappointed!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the 5-stars and great review, Ryan!

  • 5.0 out of 5
    August 21, 2020

    Best car buying experience I’ve ever had. Ask for sales rep Paula Gauthier. By the time you’re finished, you’ll know God sent her to you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the 5-star rating and positive review about Paula, Jim!

  • 5.0 out of 5
    July 31, 2020

    I just bought a new car Jeep Grand Cherokee and the staff are friendly and professional. hands up for Paula Gauthier thank you so much for helping me... buy my new jeep, I’m happy with my new car and my family loved . thank you to Dereck the manager it was nice doing business with you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive feedback and 5 star- rating, Heidi!

  • 5.0 out of 5
    July 18, 2020

    Had the pleasure of working with Jenny on buying a Dodge Charger, hands down the most down to earth and helpful salesperson I have ever had the pleasure... of dealing with. All the staff we interacted with were very helpful and friendly!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words, Taylor! We’re happy to hear that you had a great experience with Jenny. Congratulations on your new Dodge Charger!

  • 2.0 out of 5
    February 22, 2020

    was sent a letter stating wanted to buy back my 3 year od ram 3500 would get me in a new one for same payment or less wasted my time over an hour not one... thing listed in letter true they did not even have any 3500 trucks on lot trying to give me alot less money for my truck than their letter stated higher payments sales manager very rude when i asked for my key back so i could leave just a big scam would never buy a vehicle there however i have had service work done there great service department

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We regret to hear this. Please give our General Sales Manager, Mike Richard, a call at 508-916-2068 if you would like to talk more about this.

  • 5.0 out of 5
    January 28, 2020

    My husband Roger and I, were happy dealing with Bruce Grabert. He was professional with no sales pressure. He gave us the best deal available.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate the great review and 5 star- rating!

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