Reviews
Best of the Best
I 1000% recommend Schomp Subaru! They are efficient, knowledgeable about their product, straightforward and have streamlined the sales/purchase process so you can get in and get out. I had the pleasure of working with Connor, Curtis and Mo. They are steadfast, professional, clear in their explanations and most importantly engendered my trust during the entire process. I cant say enough good things about this team. Trust me...buy your next car at Schomp Subaru!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your fantastic experience with Schomp Subaru! We're thrilled to hear that Connor, Curtis, and Mo provided you with an efficient and trustworthy car-buying experience. Your kind words are greatly appreciated, and we're honored to have earned your trust. We hope you enjoy your new Subaru, and if you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future and welcoming you back to our dealership.
We are very pleased with the service department at Schomp
We are very pleased with the service department at Schomp Subaru and Takeshi’s assistance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was well done!
We're so happy to hear that you had a great experience with our service department. We hope to work with you again down the road!
Had fantastic service from Takeshi Hirano and T.J....
Had fantastic service from Takeshi Hirano and T.J. Joyce. Issues with extended warranty coverage and Subaru Impreza. Handled very professionally and very helpful. T.J. Joyce is an outstanding general manager. Thank you very much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had my vehicle picked up from the schomp...
I recently had my vehicle picked up from the schomp dealership by my mechanic. He sends photos of the car / dammage right away upon picking it up. Someone at the dealership hit my car. Mind you i just had 8,000 dollars worth of body work done. So when the car was dropped off at the dealership. It was in presteen condition. P.s (the body shop has pictures of before and after) so i consult who i thought would be the person to help me. Think again! they proceed to tell me the damage done to my car is not there problem. I JUST HAD 8000 DOLLARS OF BODY DAMMAGE DONE!!!! and destroying all that hard work aint your problem. When you guys caused the dammage! This is far from over.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello - From what I understand is that you have spoken with our Service Director, Jeremiah about your issue and that you will be bringing the vehicle in once ready to do so. If you have any more questions or concerns, please reach out directly to him at jeremiah.hooley@schomp.com. Thank you!
Schomp Subaru did not disappoint. Sales advisor Richie...
Schomp Subaru did not disappoint. Sales advisor Richie Palmer was very professional and answered all my questions. That’s why I’m a returning 3 time customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing loyalty that you have had t o our dealership! We are proud to know of your positive experience.
They didn't tighten the lug nuts after an inspection
Some of this speaks poorly of Subaru. That being said, at 36K I had both control arm bushings replaced at Schomp. Then at 41K I had a bad wheel bearing that was replaced in late April 2019. Schomp inspected the other wheel bearings and they said they were fine. A week later I noticed some noise coming from the front driver side and to me it sounds like a bad wheel bearing. I called them to get my Forester seen again but they wouldn't see me till June. I took it to a different dealer and the first thing they noticed is one of the lug nuts is missing (Locking Nut). Apparently Schomp didn't tighten the nuts properly. This is some of the most shoddy work I have ever seen. This situation endangered me, my family and the public. So here is what is going to happen. I'm towing the car to Schomp, where they will give me a loaner car. They will fix the car for free, including any damaged parts due to their unconscionable mistake.
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good morning. We are very concerned about what has happened with your vehicle. If you could please provide us with a name & phone number, we would be happy to investigate further into this issue. If you would rather, you can also reach out to our Executive Assistant, Melanie at melanie.carlyon@schomp.com. We look forward to hearing from you.