Reviews
Craig did an excellent job.
Craig did an excellent job. He was extremely friendly and listened attentively to our questions. I dislike aggressive salesman and I can honestly say that while Craig wasn’t aggressive, he was still reflective of what a Honda salesman should be like. I give him five stars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Crm, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I worked with Hans Mertens and the experience was great
I worked with Hans Mertens and the experience was great and super easy. Not my first time at this dealership if that says anything! I keep coming back!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Denzel.moreno, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. Please don't hesitate to reach out if there's anything additional we can do for you.
A great experience altogether!
A great experience altogether! All personnel were helpful without being overbearing. Esp Hans, our salesperson. Really appreciated his expertise on “figuring” out all the new bells & whistles! Very happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A great experience altogether! All personnel were helpful without being overbearing. Esp Hans, our salesperson. Really appreciated his expertise on “figuring” out all the new bells & whistles! Very happy!
Anne, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience!
Great experience! Craig was helpful and personable. I would recommend this dealership in the future to anyone looking for a vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jherring1013, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you have any further questions, please don't hesitate to reach out!
Don’t buy used luxury here.
Great dealership for Hondas. Don’t buy an expensive (over $40,000) car from them. Here is why: I purchased a certified pre-owned vehicle from them and purchased an extended warranty. The salesman sold me this car and it was due for an oil change at the time of sale. When I took it in for a complementary oil change (extended warranty), it took 3 hours. They do not give loaner cars! If you spend more than 40k on a car, it is well worth it to go to BMW, Mercedes’, or Land Rover/jaguar where the service aspect is free and easy you even get a loaner car so it’s not a huge inconvenience. To top this all off, I just went to get my state inspection and the car cannot be inspected, the port had been tampered with. Why it wasn’t inspected before it was sold is beyond me. It’s next to impossible to get anyone to listen and help with your problems with the car they sold without physically going in there and waiting. Save yourself a huge headache and go somewhere else.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Caitlin Parks, We always want our customer's experiences with us to be the best and would like to discuss this with you further. At your convenience, please contact Robert Tate @ (910)-777-5828. Thank you for your time and we look forward to hearing from you soon.
Tyler was outstanding!
Tyler was outstanding! Had everything ready for me when I showed up. Great job Jon
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Honda Wilmington. If you have any further questions, please don't hesitate to reach out!
I purchased my 2007 from Stevenson Honda February 2010.
I purchased my 2007 from Stevenson Honda February 2010. I have had all service on my car since I purchased it done at Stevenson/Hendrick. I have always been treated with respect. The service is exceptional. Recently I have been having Cody Little as my Service Advisor. He is very thorough, knowledgeable and respectful. It has been a pleasure dealing with Stevenson-Hendrick for the past 13 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gladsandy50, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Claude Hunter deservingly earned this 5 Stars.
Claude Hunter deservingly earned this 5 Stars. Too bad we can't give him more. We have a big family and dealt with many dealerships, be it purchasing, trading or having our cars serviced. Stevenson-Hendrick didn't disappoint. Due to travel we purchased the car unseen, putting our 100% trust on Stevenson- Hendrick. Our transaction was impressively smooth. Claude was helpful, have lots of energy and fun to work with. When it was time to pick up the car, we sent him back and forth to address a small steering wheel issue and he came back with a smile every single time. He has the patience that we wish everyone in this business possesses. He made the whole transaction easier and an enjoyable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Myra, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
We had a great experience working with Claude Hunter.
We had a great experience working with Claude Hunter. He was very personable, honest and patient. He wanted to make sure we drove the two cars we were interested in to best compare. He understood what we were looking for and what was important to us. We'll be recommending the dealership and Claude specifically to our family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Vicki Ferrell, thank you; we appreciate your feedback Please don't hesitate to reach out if there's anything additional we can do for you. !
Fantastic!
Fantastic! Claude is the consummate professional - truly cared about us getting the right vehicle. Been to a lot of dealerships over the year, but must say Claude is by far the best we have ever had. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fastlane47, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!